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uk_friendly
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Why pay for 60mbs broadband when I rarely get over 22mbs?

What is going on Virgin? Ever since you upgraded our network in EN3 I get less speed not more.

Network speed tests over a 5 min period to 22.40 this night gave upload as 2.41mbs but download was 0.46mbs. What is going on?

This is very frustrating indeed. Please monitor your network speeds and report back to me.

 

 

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Re: Why pay for 60mbs broadband when I rarely get over 22mbs?

Hi uk_friendly,

 

Thanks for taking the time to post on the community.

 

Sorry to read that you are having issues with the broadband speeds.

 

I've taken a look at your connection and I was unable to see any issues on the line nor the network that would cause your speed too drop this low.

 

Were you testing through a wired or wireless connection?

Do you only notice these speeds during the evenings or can it be throughout the day also?

 

Let me know how you get on

Sam


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