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jSahota
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Why not to move to Virgin Media

I am on the 200MB virgin gaming package and have had speeds of max 20MB and unstable ping for about 6 months now. I have the same message every 2 months just giving me a "review date" rather then a "FIX DATE", its an absolute joke and I have to stick with virgin because no one else is in my area. they do not fix anythinga6b2e9ea0105b9330f0e777892dc3a6c.pngbe1723d6a9850af7be0e7441072728f0.png 

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faiz7957
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Re: Why not to move to Virgin Media

hi i also recieved a credit the 2 times i phoned because of the dreadfull speeds they credited me £3 the first time then £4 the second time a joke really considering i have been a customer for almost 5 years never missed a payment always went for the fastest most expensive broadband package.

the point of the reply is did you receive a similar amount or have virgin media just fobbed me off?

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jSahota
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Re: Why not to move to Virgin Media

Bump any help on fix?!
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stevedh2
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Re: Why not to move to Virgin Media

Don't bump, every time you do you put yourself to the back of the queue.

Staff take about a week from the last posted message to reach a thread.

Just for a sanity check, is 20MB the best you can get at any time of the day and is this through a wired connection?

Also is that 20MB as in 20 Megabytes per sec, or 20 Mb as in 20 Megabit.

It is probably also worth posting your router stats..

go to 192.168.0.1 or 192.168.100.1 if your using it in modem mode, click on check router status and post what you find here.

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