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Registered: ‎06-10-2016
Message 1 of 3 (92 Views)

What's wrong with the broadband speed?

Broadband keeps disconnecting, and even when its working the speed is probably lower than 1 Mbps....Anyone else facing this issue in South west London?

extremely poor connection for past few weeks now.

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Message 2 of 3 (80 Views)

Re: What's wrong with the broadband speed?

Upload check shows 2.35Mbps.......

Trying to watch golf on BBC Red Button. Keeps freezing and buffering.

Great!..........
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Registered: ‎01-12-2014
Message 3 of 3 (18 Views)

Re: What's wrong with the broadband speed?

Hey Speakingclock,

Thanks for posting and a warm welcome to the Community Smiley Very Happy

Sorry to hear that you're struggling with your connection. Can I please ask if you're testing your wireless or hard-wired speeds? Ideally we would like to see the results of a hard-wired speed test. Do you notice if the speed changes at different times of the day / night?

Catch you again soon,

Take care.

Heather_J

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