I've had enough with VirginMedia and I want to know what is going on with my internet I'm paying for 200megabits per second so 200/8= 25 so 25megabytes per second is what I should be getting on average and NOT 400KB/S this is a disgrace I pay £45 monthly for this and it's all a scam even TalkTalk is better at this point I want to know what is up with my area, I don't know what area I'm in but I live in Warrington, UK sort this out now.
Just a quick update networks have come back to me and a fault has been raised for slow speeds at peak times, ref F004993508.
I have popped the details across to the team that deals with this type of issue and they will contact you as soon as they can with some more information. As the fault has only just been raised I do not have more to advise at this time apologies for this.
slow speeds at peek times? where have i heard this before? tell your customer the truth please VM, you have no idea when this will be fixed. All you do is give the same standard reply, we will review this in 3 months but we will still try and take full payment unless you spend ages every month trying to call and ask for compensation.