I moved in to the house about two weeks ago (internet here has been installed a week before that) and since then connection seems to be very bad. I don't think that i can contact VM directly as the contract is not on me (contacted the agency already and so far no one did anything so decided to get some help here).
I am checking the speed at speedtest.net and sometimes it does get to 45Mbps (not too -often though) but throughout most of the time it is like someone just laughing in my face (2-3Mbps)
You have a dodgy downstream channel (2) which is probably causing your poor speeds (Assuming you are testing the speeds wired to the hub)
One of your upstream channels is falling back to 32QAM which would suggest the presence of some noise on the upstream, but shouldn't be too much of a concern at present.
You will need to contact VM for resolution, either by waiting here about a week until a VM Forum Team Member picks up the thread, or give them a call on 150 from a VM line or 0345 454 1111 for a quicker response.
Welcome to the community I'm sorry to hear you're suffering from slow speeds at the moment. I understand how frustrating this can be.
I've tested your connection and can see there's currently an SNR outage on your network cable. Our engineers are working to sort this asap, though it has been ongoing for a few days now. The reference is F004977689. Everything else is testing OK, so I believe this is the cause of the issues you're seeing.
Keep an eye on things and feel free to bump this thread in a day or two to check progress.