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Jon_P1
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Message 1 of 11
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Vivid Gamer 200 as low as 25mbs

Hi, just switched from Sky to what I believed to be the top unthrottled broadband available, the Vivid 200 Gamer.

It's only just been fitted but when the engineer was here it tested at 210mbs download speed, and it's dropped throughout the day. I don't expect full speed at all times, but invested in the expensive "gamer" package as I thought I throttled meant I wouldn't see so much drop.

It's slowly worked its way down to 25mbs download which is less than I got with sky for less than half the price.

Is this normal and what I should expect?

Regards

Jon
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BrianY
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Message 2 of 11
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Re: Vivid Gamer 200 as low as 25mbs

Using a wired connection you should get @200/210Mb download and 20/21Mb upload off peak.

That assumes you have a Gb network card using Cat6 cable.

The download will drop after about 6.00pm due to others playing games, depending on how crowded your area is.

My connection sometimes drops to about 90/100Mb in the evening but upload remains 20/21Mb constant.

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Bartman007
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Message 3 of 11
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Re: Vivid Gamer 200 as low as 25mbs

Thats a good speed, wait until you get like mine at 1.2Mbps, I have to use my 4G connection on my phone, its faster than VM's 200Mbps connection.

 

BTW, welcome.

 

Regards






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All the information I provide is available on Google Search, I just make it simple for you Smiley Happy
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Jon_P1
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Message 4 of 11
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Re: Vivid Gamer 200 as low as 25mbs

Mixed then. I expect a drop, but not from 200 to 25. I opted for the gamer to try and reduce throttling, or is that something different?
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BrianY
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Message 5 of 11
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Re: Vivid Gamer 200 as low as 25mbs

No throttling at all on 200gamer, you would need to look at the terms of service for the standard 200Mb service.

200gamer and 300/20 I believe are the only 2 levels that are not throttled!

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Jon_P1
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Message 6 of 11
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Re: Vivid Gamer 200 as low as 25mbs

That's what I thought and why I went for it. Any truth in the "it takes a couple of days to settle down" statement?
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BrianY
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Message 7 of 11
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Re: Vivid Gamer 200 as low as 25mbs

Load of porkies, do not believe such a statement!

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Jon_P1
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Message 8 of 11
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Re: Vivid Gamer 200 as low as 25mbs

Thanks. I didn't but was just clutching at straws. It keeps disconnecting certain devices now such as my sons Xbox. Fun times ahead 😬
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Forum Team
Forum Team
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Message 9 of 11
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Re: Vivid Gamer 200 as low as 25mbs

Hi Jon_P1,

Welcome to our Community and please accept my apologies for your poor peak time speeds.
It seems that we do have a problem with capacity on this part of the network and shall need to undertake work to ensure that peak time load is alleviated. For more information/updates on this please take a look at my PM (purple envelope icon, top right of page). 

Kind wishes,

 


Jen
Forum Team



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Bestie
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Message 10 of 11
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Re: Vivid Gamer 200 as low as 25mbs

I think what everyone should be asking is why was this user signed up when VM knows there is congestion?