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benhr2017
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Vivid 200MB 'upgrade' speeds

Hi all

I have looked at a few posts on the same subject here where line speeds fluctuating anything from 30 -75MB on a vivid 200mb upgraded line. 

there seems to be a number of 'causes' from things like DB not set correctly to peak time throttling/traffic decreases. Is there a way to find out what the best i a realistically going to get as it seems pointless paying for the higher service if im going to get the same on a lower package.

any advice/help appreciated - can someone from VM do a line test and look at the DB on the line?

Thanks in advance

Ben

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Superuser
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Re: Vivid 200MB 'upgrade' speeds

You can check your own power levels (dB)


Go to 192.168.0.1 in your browser, don't log in, hit the router status button instead.

In the next menu go to the 'downstream' 'upstream' and 'network log' sections and copy and paste the information from there to here. Don't worry about formatting, if you get a HTML error when posting, just hit post again and it will.




Are you currently experiencing any issues?
Do you connect wired or wirelessly/through power lines?


All upgrades etc have a cooling off period if you don't like what you end up with.
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benhr2017
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Re: Vivid 200MB 'upgrade' speeds

  DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8

Frequency (Hz)170750000178750000186750000194750000202750000210750000218750000226750000
Lock Status(QAM Lock/FEC Sync/MPEG Lock)LockedLockedLockedLockedLockedLockedLockedLocked
Channel ID12345678
Modulation256QAM256QAM256QAM256QAM256QAM256QAM256QAM256QAM
Symbol Rate (Msym/sec)6.9520006.9520006.9520006.9520006.9520006.9520006.9520006.952000
Interleave DepthI=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
Power Level (dBmV)3.333.193.062.963.023.043.203.39
RxMER (dB)35.6035.9735.6035.7835.9735.7835.7835.97
Pre RS Errors467213736316538156998527103481178211256
Post RS Errors282294297293958287960890

 

Upstream   US-1 US-2 US-3 US-4

Channel Type2.02.0N/AN/A
Channel ID6361N/AN/A
Frequency (Hz)3260000046200000N/AN/A
Ranging StatusSuccessSuccessOtherOther
Modulation64QAM64QAMN/AN/A
Symbol Rate (Sym/sec)51200005120000N/AN/A
Mini-Slot Size44N/AN/A
Power Level (dBmV)42.5041.00N/AN/A
T1 Timeouts0000
T2 Timeouts0000
T3 Timeouts0000
T4 Timeouts0000

 

Network Log

First TimeLast TimePriorityError NumberDescription
17/01/2017 18:53:14 GMT17/01/2017 18:53:14 GMTWarning (5)66050310Auth Success - Web login successful.
16/01/2017 22:46:17 GMT16/01/2017 22:46:17 GMTError (4)68010302DHCP WAN IP - 80.3.106.70
16/01/2017 22:45:17 GMT16/01/2017 22:45:17 GMTError (4)68000407TOD established
Time Not EstablishedTime Not EstablishedNotice (6)84000510Downstream Locked Successfully
16/01/2017 22:37:45 GMT16/01/2017 22:37:45 GMTWarning (5)66050310Auth Success - Web login successful.
16/01/2017 04:46:44 GMT16/01/2017 04:46:44 GMTError (4)68010400DHCP REBIND WARNING - Field invalid in response
16/01/2017 04:45:47 GMT16/01/2017 04:45:47 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
16/01/2017 04:44:53 GMT16/01/2017 04:44:53 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
16/01/2017 04:43:04 GMT16/01/2017 04:43:04 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
16/01/2017 04:39:26 GMT16/01/2017 04:39:26 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
16/01/2017 04:32:10 GMT16/01/2017 04:32:10 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
16/01/2017 04:17:39 GMT16/01/2017 04:17:39 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
16/01/2017 03:48:38 GMT16/01/2017 03:48:38 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
16/01/2017 02:50:36 GMT16/01/2017 02:50:36 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
16/01/2017 00:54:32 GMT16/01/2017 00:54:32 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
15/01/2017 21:02:24 GMT15/01/2017 21:02:24 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
15/01/2017 13:18:08 GMT15/01/2017 13:18:08 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
15/01/2017 01:39:27 GMT15/01/2017 01:39:27 GMTCritical (3)82000200No Ranging Response received - T3 time-out
14/01/2017 23:27:58 GMT14/01/2017 23:27:58 GMTCritical (3)82000200No Ranging Response received - T3 time-out
14/01/2017 21:49:34 GMT14/01/2017 21:49:34 GMTError (4)68010100DHCP RENEW sent - No response for IPv4

 

im not having issues as such - i have started to play online a lot more with my PS4 but any speed test done doesn't get above 100MB. I have tested Wired, Wireless and on different devices and all the same. my PS4 is wired in just FYI.

Thanks, Ben

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Superuser
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Re: Vivid 200MB 'upgrade' speeds

Downstream is on the lower end for SNR but still perfectly within spec. Upstream fine.


Do your speeds cap out around 90Mbs ?(wired ones?)
On the back of the superhub where the Ethernet cable is plugged in, what is the colour of the light flashing on the Ethernet port?
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benhr2017
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Re: Vivid 200MB 'upgrade' speeds

yes they seem to do - any speed tests done seem to peak at about 75MB ish. Ethernet port is flashing orange from the LAN cable plugged in

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Superuser
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Re: Vivid 200MB 'upgrade' speeds

The orange light indicates a 10/100 connection not a full gigabit 10/100/1000 connection required for speeds above ~90Mbs.


The common bottlenecks are:

The network card on your device (check device manager on your computer and see what it says - if it mentions FE/fast Ethernet then you won't get above 90Mbs)
The cable not being cat5e or higher (says on the cable what spec it is) and not damaged
Software 'managing' the connection - check to see if software setttings are full duplex.
~~~~~~~~~~~~~~~~~~~~~~~~~
All posts made are personal opinions as I do not work for VirginMedia.
Kudo's a post if you find it useful and want to say thanks
Mark a post as a helpful answer if it answers your question