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ryansharpe_1
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Vivid 200 only getting 60 via ethernet

This is our 1st time having Virgin which I believe could be one of the reasons to the slower than intended speeds. But it just seems odd that I am only getting a quarter of the speeds on average. We only got virgin on the 24th (today being the 25th) but I don't think that is a excuse. Back when I had talktalk we got a upgrade to 55mbps and that actually stayed at 70mbps until we switched. I have looked on the forums and seen multiple posts like this one. I have seen people talking about the max traffic rate at which the download speed is at. Mine is 230000000 which I believe is correct, which makes no sense as I am only getting ~50mbps. If anyone could please tell me what I could do to maybe fix or the problem or who I can call to fix the problem that would be greatly appreciated.

 

I see many people asking for these so here they are;

Downstream:

Downstream bonded channels Channel Frequency(Hz) Power
(dBmV) SNR
(dB) Modulation Channel ID
12987500006.640.9256 qam9
23227500006.940.9256 qam12
33147500006.640.3256 qam11
43067500006.540.3256 qam10
52907500006.940.3256 qam8
6282750000740.3256 qam7
72747500007.340.3256 qam6
8266750000740.9256 qam5
92587500007.340.3256 qam4
102507500007.140.3256 qam3
112427500006.940.3256 qam2
122347500006.840.3256 qam1
 
 Upstream:
Upstream bonded channelsChannel IDFrequency(Hz)ModePower
(dBmV)ModulationChannel Bandwidth(Hz)Symbol Rate (ksps)3346200000ATDMA47.316 qam640000051203625800000ATDMA47.316 qam64000005120

 

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maxmarutti
On our wavelength
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Re: Vivid 200 only getting 60 via ethernet

Hi go to the modem mode http://www.1selfcare.com/vm/vmw/virginmedia_sh/virginmedia_sh-cm-mode/ 

Then run http://www.speedtest.net/  / http://www.pingtest.net/

Post screenshot/direct links 

Post  network log from hub 

 

@thinkbroadband
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maxmarutti
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Re: Vivid 200 only getting 60 via ethernet

Hi did you check you broadband speed/ping in Modem mode ? 

@thinkbroadband
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