I'm tearing my hair out with trying to use the Virgin media website and watching live TV on desktop or laptop via TV Anywhere.
It's not just this evening, it's been like this for a few weeks. The website is painfully slow to render pages, sometimes they don't load at all, and getting as fast as actually watching a channel. ..... forget it.
Both laptop and desktop are win7 and ie11, although I've tried Firefox with no better result. Other websites are fine and fast.
Thanks for the reply. The whole website was slow, although the TV Anywhere part of the site was worse.
I have since tried at a "quiet" time and it worked fine.
The last couple of times I tried and had issues was when European football on BTSport. My assumption is that the infrastructure supporting your website and the live TV pages isn't sufficient to cope with high demand, would you agree?
Thankfully no such issues watching live TV on the sky sports website with virgin log in, but that will be via Sky's site and infrastructure, they presumably have invested in sufficient capacity to support
Please make sure you are only posting once about your issue. We understand it's frustrating when something's not right however posting more than once about the same fault makes the boards look busier than what they actually are. It also means we could take longer to reply due to needing to sift through duplicate posts.
Have a look at my reply on the other thread and stick with that one so we keep all the information in one place.
Kath_F Forum Team
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