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tianfat
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Virgin Down ? Area 12

Our virgin internet seems to have no connection. anyone else having the same problem ?

 

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pyrotenax
Fibre optic
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Re: Virgin Down ? Area 12

Have you done the usual ...... turn off router and wait 15mins , then power it back up ?



Running ASUS RT-AC88U with Asuswrt-Merlin firmware
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Forum Team
Forum Team
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Re: Virgin Down ? Area 12

Hey tianfat,

Thanks for posting Smiley Very Happy

Sorry to hear about your recent loss of service, I know it's inconvenient when this happens. I've taken a look this afternoon and I can see that you're back up and running, however, all of your downstream power levels are out of range. I'd like to make arrangements for an engineer to call around to look into this further. Please check your inbox (purple envelope, top right) for my message to arrange a visit.

Speak with you very soon,

Take care.

Heather_J

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