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fowlerm
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Virgin Braodband! What Broadband??!!

absolutely pulling my hair our with Virgin Media broadband speeds. I can accept faults/outages in the area...what I will not accept is that since summer 2015 there have been false promises to rectify the issues. We are told that repairs will be carried out by a certain date the following month. this process has now happened well over a dozen times. the latest being March 14th 2017.

I do not know how virgin get away with it and still take our money!

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Re: Virgin Braodband! What Broadband??!!

Hi fowlerm, 

 

Welcome to the forums, I am sorry to see you have had trouble with your connection. 

 

I have tried to take a look but I am unable to locate your connection details. I will pop you a PM to get some more information and we will take it from there. 

 

Keep an eye out for the Purple Envelope, top right hand corner. 

 

Speak to you soon. 

 

Emma


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