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madmaxx
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Very slow

My broadband has never been great.

Paying for 100mb which I never get. Fastest I got it was about 70mb.

Usually it's about 40 but now it's only 5mb download.

This is just silly. Think I'm area 26. South Belfast.

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Forum Team (Retired) Adam_L
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Re: Very slow

Hi madmaxx, 

Thanks for letting us know about your issues with your broadband being slow, I apologise for any inconvenience caused.

I have tested things from here and I can see that your Hubs logs show a number of time outs inside the Hubs logs. In order to resolve this an engineer will need to attend in order to resolve this for you.

I will send you a PM (purple envelope at the top) detailing what's required in order to proceed with making the booking. Please respond to me there and I'll get this sorted for you.

Take care, 

Thanks, 

Adam.


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