Hello guys. I install 2 weeks ago a 100 broadband from VM and I'm very dissapointed. I test the speed alomost every day fromt hat moment and i never get more then 15 MB, usually is 4 - 5 MB. What can I do? Cause I pay for 100 MB and i get 10% of that.
Really sorry to hear you're having trouble with your connection.
I've located your account and I can see an issue with your Modem SNR that will need to be corrected by a technician. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.
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