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nick1986b
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Very slow speed AREA 15

Hello guys. I install 2 weeks ago a 100 broadband from VM and I'm very dissapointed. I test the speed alomost every day fromt hat moment and i never get more then 15 MB, usually is 4 - 5 MB. What can I do? Cause I pay for 100 MB and i get 10% of that.

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Forum Team
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Re: Very slow speed AREA 15

Hi nick1986b,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with your connection.

 

I've located your account and I can see an issue with your Modem SNR that will need to be corrected by a technician. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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matthewcole9
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Re: Very slow speed AREA 15

I'm also in Area 15 - was this ever resolved?

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