When I pay you for 200Mbps broadband, it would be nice to have more than 7Mbps.
I have been told by three of your engineers that there is a problem with the nearby cabinet which causes problems for customers in the area.
I am getting rather frustrated about this, the last time this happened, I had to spend time on the phone to someone who spoke poor English and had me waste time performing tests on stuff that I knew wasn't the issue. I have bags of experience with I.T and know full well that this is nor an issue inside my house, or with my equipment.
Please sort the cabinet, or change the signal to my property.
The slow speed is at all times, at best I am getting 60Mbps out of my 200. Being aware there is an issue with the nearby cabinet, it as though someone has been around to make alterations to another customer and has caused mine to drop. The speed I have now was the same as when I was first connected and made wars if the cabinet issue.