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mrglwatson
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Very slow internet

We are on the 200Mbs package but for the last couple of weeks have only been getting downloads of around 5Mbs and uploads of 12Mbs.

We are due for a new router next month, but is there anything we can do now?  We have the superhub 2ac at present.

 

Thanks

Gary

 

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Michaeljf
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Re: Very slow internet

Same here I think there's many more people experiencing the same issues
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mrglwatson
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Re: Very slow internet

Vm should get us a rebate
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Forum Team
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Re: Very slow internet

Hi Gary,

Thanks for posting Smiley Very Happy

Sorry to hear about your slow speeds, I've just taken a look and noticed that all of your downstream power levels are out of range. I'd like to arrange for an engineer to call around to look into this further.

I'll drop you a PM (purple envelope, top right) to arrange a visit.

Speak with you soon,

Take care.

Heather_J

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