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Very slow internet

Hi there,

Our internet speed remains very slow after having reset our router mutiple times. According to speedanalysis.com, download speed is 14.04MB/s and upload is 1.38MB/s.

Any advice here?

Thanks,
Sara

 

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Re: Very slow internet

Hi Sara, 

 

Welcome to the forums, I'm sorry to see you have been having trouble with your connection. I have taken a look and everything seems to be ok from this side. 

 

Are you having trouble with a wired or a wireless connection? If wireless try wired. Pop the hub into modem only mode and the computer into safe mode with networking and let me know if it makes a difference. 

 

It may also help to see a BQM graph (please be aware link is external and we're not responsible for its contents). 

 

Speak to you soon. 

 

Emma


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