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DavidAlberto
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Very slow Broadband during weekends

Hello,

I have noticed that my broadband speed during the weekends is very very slow. Painful to use it. Could you please advice what should I do as this is I am not happy to pay for this type of service?

Thank you.

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Superuser
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Re: Very slow Broadband during weekends

Are you testing wired or wirelessly?
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DavidAlberto
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Re: Very slow Broadband during weekends

Im testing both.
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Superuser
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Re: Very slow Broadband during weekends

Then it could very well be over peak time over utilization. What are your speeds like in weekday evenings? Also what are they like weekday mornings/after midnight?
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Forum Team (Retired) Adam_L
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Re: Very slow Broadband during weekends

Hi DavidAlberto, 

Thanks for letting us know that you're having issues with slow broadband. I apologise for any troubles incurred.

I have run some checks from here and everything looks great! No errors or time outs inside the Hubs logs and all of the power levels are within the preferred ranges.

Are you still having these issues? If so, have you tried changing the wireless channels to see if that helps?

Have you tested the speed with the Hub in modem mode connected directly via ethernet cable to the computer running in safe mode with networking and post the results here for us to see.

Speak soon, 

Thanks, 

Adam.


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