For a while now i've been getting awful speeds (first noticed a week ago maybe), as low as 2-3 on wireless and 10 wired.
Spoke with a customer service agent and he did the usual restart and reset to no avail. He then told me I was being throttled for downloading 23 gig this month to which I laughed. Left it with me having to monitor the situation for the next 24hrs (even though it's been happening for a week).
Not sure what else I can do to be honest so thought i'd come here and ask as i've had good results from the folk on here before.