Menu
Reply
  • 9
  • 0
  • 0
LiamSarah
Joining in
271 Views
Message 1 of 16
Flag for a moderator

Very High ping and very slow download speeds.

Hi. I am getting very high ping and slow download speeds at times. This normally happens when im downloading things but this is not meant to happen. My ping goes up to 900ms and my speeds drop to 3 Download and 3 upload. Could someone please sort this issue out? 

0 Kudos
Reply
  • 12.49K
  • 353
  • 1.46K
Forum Team
Forum Team
237 Views
Message 2 of 16
Flag for a moderator

Re: Very High ping and very slow download speeds.

Hi LiamSarah,

Apologies for any latency issues you're experiencing. I have tested your connection and the only thing I noted was a number of T3 timeouts. However, as your Hub hasn't been rebooted in awhile I've no way of knowing when those timeouts occurred. Would you please power your Hub off and back on so I can re-test?

Everything else tested out fine, so, if this is still affecting  you, would you please run  both a traceroute and a ping test and post the results on here? Make sure you do this via a wired connection to the Hub though, no wireless.

Thanks Smiley Happy


Jen
Forum Team



0 Kudos
Reply
  • 9
  • 0
  • 0
LiamSarah
Joining in
215 Views
Message 3 of 16
Flag for a moderator

Re: Very High ping and very slow download speeds.

Hi so here is what im talking about. So now and again this will happen my Ping will go very high and it is enough to disconnect me from Online games.

mys-MacBook-Pro:~ Liam$ ping www.bbc.com
PING www-bbc-com.bbc.net.uk (212.58.244.67): 56 data bytes
64 bytes from 212.58.244.67: icmp_seq=0 ttl=52 time=446.856 ms
64 bytes from 212.58.244.67: icmp_seq=1 ttl=52 time=598.689 ms
64 bytes from 212.58.244.67: icmp_seq=2 ttl=52 time=721.154 ms
64 bytes from 212.58.244.67: icmp_seq=3 ttl=52 time=342.732 ms
64 bytes from 212.58.244.67: icmp_seq=4 ttl=52 time=36.176 ms
64 bytes from 212.58.244.67: icmp_seq=5 ttl=52 time=28.852 ms
64 bytes from 212.58.244.67: icmp_seq=6 ttl=52 time=38.166 ms
64 bytes from 212.58.244.67: icmp_seq=7 ttl=52 time=220.629 ms
64 bytes from 212.58.244.67: icmp_seq=8 ttl=52 time=433.003 ms
64 bytes from 212.58.244.67: icmp_seq=9 ttl=52 time=669.458 ms
64 bytes from 212.58.244.67: icmp_seq=10 ttl=52 time=733.439 ms
64 bytes from 212.58.244.67: icmp_seq=11 ttl=52 time=237.964 ms
64 bytes from 212.58.244.67: icmp_seq=12 ttl=52 time=339.353 ms
64 bytes from 212.58.244.67: icmp_seq=13 ttl=52 time=357.461 ms
64 bytes from 212.58.244.67: icmp_seq=14 ttl=52 time=642.266 ms
64 bytes from 212.58.244.67: icmp_seq=15 ttl=52 time=446.163 ms
64 bytes from 212.58.244.67: icmp_seq=16 ttl=52 time=543.166 ms
64 bytes from 212.58.244.67: icmp_seq=17 ttl=52 time=651.660 ms
64 bytes from 212.58.244.67: icmp_seq=18 ttl=52 time=739.326 ms
64 bytes from 212.58.244.67: icmp_seq=19 ttl=52 time=765.703 ms
64 bytes from 212.58.244.67: icmp_seq=20 ttl=52 time=610.240 ms
64 bytes from 212.58.244.67: icmp_seq=21 ttl=52 time=280.543 ms
64 bytes from 212.58.244.67: icmp_seq=22 ttl=52 time=497.232 ms
64 bytes from 212.58.244.67: icmp_seq=23 ttl=52 time=29.371 ms
64 bytes from 212.58.244.67: icmp_seq=24 ttl=52 time=51.779 ms
64 bytes from 212.58.244.67: icmp_seq=25 ttl=52 time=28.600 ms
64 bytes from 212.58.244.67: icmp_seq=26 ttl=52 time=27.610 ms
64 bytes from 212.58.244.67: icmp_seq=27 ttl=52 time=48.173 ms
64 bytes from 212.58.244.67: icmp_seq=28 ttl=52 time=37.585 ms
64 bytes from 212.58.244.67: icmp_seq=29 ttl=52 time=29.832 ms
64 bytes from 212.58.244.67: icmp_seq=30 ttl=52 time=27.180 ms
64 bytes from 212.58.244.67: icmp_seq=31 ttl=52 time=38.294 ms
64 bytes from 212.58.244.67: icmp_seq=32 ttl=52 time=48.350 ms
64 bytes from 212.58.244.67: icmp_seq=33 ttl=52 time=39.440 ms
64 bytes from 212.58.244.67: icmp_seq=34 ttl=52 time=38.702 ms
64 bytes from 212.58.244.67: icmp_seq=35 ttl=52 time=29.446 ms
64 bytes from 212.58.244.67: icmp_seq=36 ttl=52 time=44.231 ms
64 bytes from 212.58.244.67: icmp_seq=37 ttl=52 time=36.266 ms
64 bytes from 212.58.244.67: icmp_seq=38 ttl=52 time=30.821 ms
64 bytes from 212.58.244.67: icmp_seq=39 ttl=52 time=54.059 ms
64 bytes from 212.58.244.67: icmp_seq=40 ttl=52 time=28.052 ms
64 bytes from 212.58.244.67: icmp_seq=41 ttl=52 time=95.665 ms
64 bytes from 212.58.244.67: icmp_seq=42 ttl=52 time=33.902 ms
64 bytes from 212.58.244.67: icmp_seq=43 ttl=52 time=50.958 ms
64 bytes from 212.58.244.67: icmp_seq=44 ttl=52 time=37.170 ms
64 bytes from 212.58.244.67: icmp_seq=45 ttl=52 time=28.050 ms
64 bytes from 212.58.244.67: icmp_seq=46 ttl=52 time=30.672 ms
64 bytes from 212.58.244.67: icmp_seq=47 ttl=52 time=43.009 ms
64 bytes from 212.58.244.67: icmp_seq=48 ttl=52 time=42.863 ms
64 bytes from 212.58.244.67: icmp_seq=49 ttl=52 time=40.365 ms
64 bytes from 212.58.244.67: icmp_seq=50 ttl=52 time=28.562 ms
64 bytes from 212.58.244.67: icmp_seq=51 ttl=52 time=49.504 ms
64 bytes from 212.58.244.67: icmp_seq=52 ttl=52 time=46.348 ms
64 bytes from 212.58.244.67: icmp_seq=53 ttl=52 time=33.853 ms
64 bytes from 212.58.244.67: icmp_seq=54 ttl=52 time=29.068 ms
64 bytes from 212.58.244.67: icmp_seq=55 ttl=52 time=40.798 ms
64 bytes from 212.58.244.67: icmp_seq=56 ttl=52 time=56.428 ms
64 bytes from 212.58.244.67: icmp_seq=57 ttl=52 time=31.997 ms
64 bytes from 212.58.244.67: icmp_seq=58 ttl=52 time=29.690 ms
64 bytes from 212.58.244.67: icmp_seq=59 ttl=52 time=47.086 ms
64 bytes from 212.58.244.67: icmp_seq=60 ttl=52 time=52.014 ms
64 bytes from 212.58.244.67: icmp_seq=61 ttl=52 time=26.213 ms
64 bytes from 212.58.244.67: icmp_seq=62 ttl=52 time=53.872 ms
64 bytes from 212.58.244.67: icmp_seq=63 ttl=52 time=46.315 ms
64 bytes from 212.58.244.67: icmp_seq=64 ttl=52 time=39.489 ms
64 bytes from 212.58.244.67: icmp_seq=65 ttl=52 time=32.446 ms
64 bytes from 212.58.244.67: icmp_seq=66 ttl=52 time=75.661 ms
64 bytes from 212.58.244.67: icmp_seq=67 ttl=52 time=32.117 ms
64 bytes from 212.58.244.67: icmp_seq=68 ttl=52 time=29.056 ms
64 bytes from 212.58.244.67: icmp_seq=69 ttl=52 time=38.461 ms
64 bytes from 212.58.244.67: icmp_seq=70 ttl=52 time=26.140 ms
64 bytes from 212.58.244.67: icmp_seq=71 ttl=52 time=34.257 ms
64 bytes from 212.58.244.67: icmp_seq=72 ttl=52 time=27.671 ms
64 bytes from 212.58.244.67: icmp_seq=73 ttl=52 time=156.837 ms
64 bytes from 212.58.244.67: icmp_seq=74 ttl=52 time=24.733 ms
64 bytes from 212.58.244.67: icmp_seq=75 ttl=52 time=45.280 ms
64 bytes from 212.58.244.67: icmp_seq=76 ttl=52 time=52.016 ms
64 bytes from 212.58.244.67: icmp_seq=77 ttl=52 time=43.712 ms
64 bytes from 212.58.244.67: icmp_seq=78 ttl=52 time=38.162 ms
64 bytes from 212.58.244.67: icmp_seq=79 ttl=52 time=28.029 ms
64 bytes from 212.58.244.67: icmp_seq=80 ttl=52 time=34.071 ms
64 bytes from 212.58.244.67: icmp_seq=81 ttl=52 time=62.210 ms
64 bytes from 212.58.244.67: icmp_seq=82 ttl=52 time=28.937 ms
64 bytes from 212.58.244.67: icmp_seq=83 ttl=52 time=30.019 ms
64 bytes from 212.58.244.67: icmp_seq=84 ttl=52 time=28.292 ms
64 bytes from 212.58.244.67: icmp_seq=85 ttl=52 time=31.220 ms
64 bytes from 212.58.244.67: icmp_seq=86 ttl=52 time=46.512 ms
64 bytes from 212.58.244.67: icmp_seq=87 ttl=52 time=38.117 ms
0 Kudos
Reply
  • 9
  • 0
  • 0
LiamSarah
Joining in
213 Views
Message 4 of 16
Flag for a moderator

Re: Very High ping and very slow download speeds.

mys-MacBook-Pro:~ Liam$ traceroute wikihow.com

traceroute to wikihow.com (151.101.33.175), 64 hops max, 52 byte packets

1  192.168.0.1 (192.168.0.1)  3.331 ms  4.122 ms  4.542 ms

2  * * *

3  haye-core-2a-xe-202-0.network.virginmedia.net (62.253.8.81)  31.408 ms  13.318 ms  18.292 ms

4  * * *

5  * * *

6  brnt-ic-1-ae0-0.network.virginmedia.net (62.254.42.198)  39.221 ms  14.588 ms  15.964 ms

7  m686-mp2.cvx1-b.lis.dial.ntli.net (62.254.42.174)  18.011 ms  22.181 ms  14.247 ms

8  * * *

9  uk-lon01b-ri1-ae23-0.aorta.net (84.116.135.30)  20.247 ms

    84.116.136.102 (84.116.136.102)  121.732 ms

    uk-lon01b-ri1-ae23-0.aorta.net (84.116.135.30)  14.160 ms

10  be6830.ccr22.lon01.atlas.cogentco.com (130.117.14.17)  19.520 ms  17.518 ms  17.396 ms

11  be2870.ccr41.lon13.atlas.cogentco.com (154.54.58.173)  20.117 ms

    be2869.ccr42.lon13.atlas.cogentco.com (154.54.57.161)  19.265 ms

    be2870.ccr41.lon13.atlas.cogentco.com (154.54.58.173)  26.598 ms

12  be2490.ccr42.jfk02.atlas.cogentco.com (154.54.42.85)  90.099 ms

    be2317.ccr41.jfk02.atlas.cogentco.com (154.54.30.185)  89.525 ms

    be2490.ccr42.jfk02.atlas.cogentco.com (154.54.42.85)  89.465 ms

13  be2806.ccr41.dca01.atlas.cogentco.com (154.54.40.106)  118.720 ms  121.437 ms

    be2807.ccr42.dca01.atlas.cogentco.com (154.54.40.110)  118.445 ms

14  be3083.ccr41.iad02.atlas.cogentco.com (154.54.30.54)  117.122 ms

    be3084.ccr41.iad02.atlas.cogentco.com (154.54.30.66)  115.501 ms

    be2658.ccr22.iad02.atlas.cogentco.com (154.54.47.138)  113.128 ms

15  * * *

16  * * *

17  * * *

18  * * *

19  * * *

20  * * *

21  * * *

22  * * *

23  * * *

24  * * *

25  * * *

26  * * *

27  * * *

28  * * *

29  * * *

30  * * *

31  * * *

32  * * *

33  * * *

34  * * *

35  * * *

36  * * *

37  * * *

38  * * *

0 Kudos
Reply
  • 12.49K
  • 353
  • 1.46K
Forum Team
Forum Team
168 Views
Message 5 of 16
Flag for a moderator

Re: Very High ping and very slow download speeds.

Hi LiamSarah,

Thank you very much for doing that. Those ping times are high! Would you please reboot your Hub too please (power it off and back on) so that I can monitor those T3 timeouts? I suspect an engineer visit may be required.


Jen
Forum Team



0 Kudos
Reply
  • 9
  • 0
  • 0
LiamSarah
Joining in
155 Views
Message 6 of 16
Flag for a moderator

Re: Very High ping and very slow download speeds.

Hi, i have rebooted the router also i had someone visit about 2 weeks ago and it was "fixed" but clearly not. This does not happen all the time so it can be hard to get to occur while someone visits. Most of the time it happens while downloading files. Even small files 1GB. my ping will go up to 1000ms which it should not and it makes everything lag etc. Im not sure if its a line problem or a router issue 2 but ive had issues with this router before.  

0 Kudos
Reply
  • 9
  • 0
  • 0
LiamSarah
Joining in
128 Views
Message 7 of 16
Flag for a moderator

Re: Very High ping and very slow download speeds.

Hi, So today i was playing some online games and  i was getting heavy lag. I did a ping test and here our my results. Very high once again.

64 bytes from 212.58.246.92: icmp_seq=1137 ttl=54 time=239.942 ms
64 bytes from 212.58.246.92: icmp_seq=1138 ttl=54 time=268.558 ms
64 bytes from 212.58.246.92: icmp_seq=1139 ttl=54 time=259.530 ms
64 bytes from 212.58.246.92: icmp_seq=1140 ttl=54 time=105.432 ms
64 bytes from 212.58.246.92: icmp_seq=1141 ttl=54 time=417.587 ms
64 bytes from 212.58.246.92: icmp_seq=1142 ttl=54 time=131.869 ms
64 bytes from 212.58.246.92: icmp_seq=1143 ttl=54 time=167.977 ms
64 bytes from 212.58.246.92: icmp_seq=1144 ttl=54 time=279.305 ms
64 bytes from 212.58.246.92: icmp_seq=1145 ttl=54 time=401.616 ms
64 bytes from 212.58.246.92: icmp_seq=1146 ttl=54 time=92.410 ms
64 bytes from 212.58.246.92: icmp_seq=1147 ttl=54 time=342.922 ms
64 bytes from 212.58.246.92: icmp_seq=1148 ttl=54 time=113.837 ms
64 bytes from 212.58.246.92: icmp_seq=1149 ttl=54 time=183.885 ms
64 bytes from 212.58.246.92: icmp_seq=1150 ttl=54 time=54.443 ms
64 bytes from 212.58.246.92: icmp_seq=1151 ttl=54 time=257.184 ms
64 bytes from 212.58.246.92: icmp_seq=1152 ttl=54 time=78.859 ms
64 bytes from 212.58.246.92: icmp_seq=1153 ttl=54 time=258.233 ms
64 bytes from 212.58.246.92: icmp_seq=1154 ttl=54 time=105.117 ms
64 bytes from 212.58.246.92: icmp_seq=1155 ttl=54 time=73.924 ms
64 bytes from 212.58.246.92: icmp_seq=1156 ttl=54 time=269.139 ms
64 bytes from 212.58.246.92: icmp_seq=1157 ttl=54 time=257.171 ms
64 bytes from 212.58.246.92: icmp_seq=1158 ttl=54 time=255.441 ms
64 bytes from 212.58.246.92: icmp_seq=1159 ttl=54 time=255.037 ms
64 bytes from 212.58.246.92: icmp_seq=1160 ttl=54 time=313.803 ms
64 bytes from 212.58.246.92: icmp_seq=1161 ttl=54 time=47.612 ms
64 bytes from 212.58.246.92: icmp_seq=1162 ttl=54 time=362.514 ms
64 bytes from 212.58.246.92: icmp_seq=1163 ttl=54 time=35.660 ms
64 bytes from 212.58.246.92: icmp_seq=1164 ttl=54 time=25.231 ms
64 bytes from 212.58.246.92: icmp_seq=1165 ttl=54 time=50.456 ms
64 bytes from 212.58.246.92: icmp_seq=1166 ttl=54 time=22.969 ms
64 bytes from 212.58.246.92: icmp_seq=1167 ttl=54 time=23.910 ms
64 bytes from 212.58.246.92: icmp_seq=1168 ttl=54 time=34.332 ms
64 bytes from 212.58.246.92: icmp_seq=1169 ttl=54 time=26.230 ms
64 bytes from 212.58.246.92: icmp_seq=1170 ttl=54 time=25.214 ms
64 bytes from 212.58.246.92: icmp_seq=1171 ttl=54 time=28.498 ms
64 bytes from 212.58.246.92: icmp_seq=1172 ttl=54 time=25.475 ms
64 bytes from 212.58.246.92: icmp_seq=1173 ttl=54 time=23.105 ms
64 bytes from 212.58.246.92: icmp_seq=1174 ttl=54 time=323.393 ms
64 bytes from 212.58.246.92: icmp_seq=1175 ttl=54 time=336.907 ms
64 bytes from 212.58.246.92: icmp_seq=1176 ttl=54 time=325.541 ms
64 bytes from 212.58.246.92: icmp_seq=1177 ttl=54 time=359.974 ms
64 bytes from 212.58.246.92: icmp_seq=1178 ttl=54 time=318.486 ms
64 bytes from 212.58.246.92: icmp_seq=1179 ttl=54 time=335.120 ms
64 bytes from 212.58.246.92: icmp_seq=1180 ttl=54 time=334.073 ms
64 bytes from 212.58.246.92: icmp_seq=1181 ttl=54 time=340.916 ms
64 bytes from 212.58.246.92: icmp_seq=1182 ttl=54 time=374.980 ms
64 bytes from 212.58.246.92: icmp_seq=1183 ttl=54 time=321.988 ms
64 bytes from 212.58.246.92: icmp_seq=1184 ttl=54 time=332.969 ms
64 bytes from 212.58.246.92: icmp_seq=1185 ttl=54 time=72.458 ms
64 bytes from 212.58.246.92: icmp_seq=1186 ttl=54 time=49.317 ms
64 bytes from 212.58.246.92: icmp_seq=1187 ttl=54 time=49.894 ms
64 bytes from 212.58.246.92: icmp_seq=1188 ttl=54 time=46.123 ms
64 bytes from 212.58.246.92: icmp_seq=1189 ttl=54 time=25.850 ms
64 bytes from 212.58.246.92: icmp_seq=1190 ttl=54 time=38.281 ms
64 bytes from 212.58.246.92: icmp_seq=1191 ttl=54 time=26.110 ms
64 bytes from 212.58.246.92: icmp_seq=1192 ttl=54 time=45.298 ms
64 bytes from 212.58.246.92: icmp_seq=1193 ttl=54 time=68.012 ms
64 bytes from 212.58.246.92: icmp_seq=1194 ttl=54 time=54.649 ms
64 bytes from 212.58.246.92: icmp_seq=1195 ttl=54 time=25.126 ms
64 bytes from 212.58.246.92: icmp_seq=1196 ttl=54 time=27.372 ms
64 bytes from 212.58.246.92: icmp_seq=1197 ttl=54 time=39.299 ms
64 bytes from 212.58.246.92: icmp_seq=1198 ttl=54 time=26.615 ms
64 bytes from 212.58.246.92: icmp_seq=1199 ttl=54 time=36.065 ms
64 bytes from 212.58.246.92: icmp_seq=1200 ttl=54 time=22.520 ms
64 bytes from 212.58.246.92: icmp_seq=1201 ttl=54 time=34.268 ms
64 bytes from 212.58.246.92: icmp_seq=1202 ttl=54 time=23.708 ms
64 bytes from 212.58.246.92: icmp_seq=1203 ttl=54 time=23.715 ms
64 bytes from 212.58.246.92: icmp_seq=1204 ttl=54 time=23.507 ms
64 bytes from 212.58.246.92: icmp_seq=1205 ttl=54 time=41.524 ms
64 bytes from 212.58.246.92: icmp_seq=1206 ttl=54 time=28.740 ms
64 bytes from 212.58.246.92: icmp_seq=1207 ttl=54 time=22.552 ms
64 bytes from 212.58.246.92: icmp_seq=1208 ttl=54 time=22.169 ms
64 bytes from 212.58.246.92: icmp_seq=1209 ttl=54 time=29.936 ms
64 bytes from 212.58.246.92: icmp_seq=1210 ttl=54 time=30.535 ms
64 bytes from 212.58.246.92: icmp_seq=1211 ttl=54 time=22.435 ms
64 bytes from 212.58.246.92: icmp_seq=1212 ttl=54 time=22.374 ms
64 bytes from 212.58.246.92: icmp_seq=1213 ttl=54 time=29.211 ms
64 bytes from 212.58.246.92: icmp_seq=1214 ttl=54 time=50.418 ms
64 bytes from 212.58.246.92: icmp_seq=1215 ttl=54 time=57.990 ms
64 bytes from 212.58.246.92: icmp_seq=1216 ttl=54 time=121.483 ms
64 bytes from 212.58.246.92: icmp_seq=1217 ttl=54 time=195.309 ms
64 bytes from 212.58.246.92: icmp_seq=1218 ttl=54 time=199.099 ms
64 bytes from 212.58.246.92: icmp_seq=1219 ttl=54 time=239.529 ms
64 bytes from 212.58.246.92: icmp_seq=1220 ttl=54 time=322.275 ms
64 bytes from 212.58.246.92: icmp_seq=1221 ttl=54 time=83.785 ms
64 bytes from 212.58.246.92: icmp_seq=1222 ttl=54 time=272.447 ms
64 bytes from 212.58.246.92: icmp_seq=1223 ttl=54 time=367.418 ms
64 bytes from 212.58.246.92: icmp_seq=1224 ttl=54 time=460.755 ms
64 bytes from 212.58.246.92: icmp_seq=1225 ttl=54 time=89.902 ms
64 bytes from 212.58.246.92: icmp_seq=1226 ttl=54 time=109.795 ms
64 bytes from 212.58.246.92: icmp_seq=1227 ttl=54 time=221.009 ms
64 bytes from 212.58.246.92: icmp_seq=1228 ttl=54 time=185.544 ms
64 bytes from 212.58.246.92: icmp_seq=1229 ttl=54 time=53.275 ms
64 bytes from 212.58.246.92: icmp_seq=1230 ttl=54 time=27.623 ms
64 bytes from 212.58.246.92: icmp_seq=1231 ttl=54 time=36.551 ms
64 bytes from 212.58.246.92: icmp_seq=1232 ttl=54 time=26.690 ms
64 bytes from 212.58.246.92: icmp_seq=1233 ttl=54 time=357.680 ms
64 bytes from 212.58.246.92: icmp_seq=1234 ttl=54 time=661.891 ms
64 bytes from 212.58.246.92: icmp_seq=1235 ttl=54 time=708.945 ms
64 bytes from 212.58.246.92: icmp_seq=1236 ttl=54 time=756.217 ms
64 bytes from 212.58.246.92: icmp_seq=1237 ttl=54 time=988.556 ms
64 bytes from 212.58.246.92: icmp_seq=1238 ttl=54 time=1001.911 ms
Request timeout for icmp_seq 1239
64 bytes from 212.58.246.92: icmp_seq=1239 ttl=54 time=1097.861 ms
64 bytes from 212.58.246.92: icmp_seq=1240 ttl=54 time=821.122 ms
64 bytes from 212.58.246.92: icmp_seq=1241 ttl=54 time=644.637 ms
64 bytes from 212.58.246.92: icmp_seq=1242 ttl=54 time=653.126 ms
64 bytes from 212.58.246.92: icmp_seq=1243 ttl=54 time=690.536 ms
64 bytes from 212.58.246.92: icmp_seq=1245 ttl=54 time=520.548 ms
64 bytes from 212.58.246.92: icmp_seq=1246 ttl=54 time=261.442 ms
64 bytes from 212.58.246.92: icmp_seq=1247 ttl=54 time=492.172 ms
64 bytes from 212.58.246.92: icmp_seq=1248 ttl=54 time=475.074 ms
64 bytes from 212.58.246.92: icmp_seq=1249 ttl=54 time=27.523 ms
64 bytes from 212.58.246.92: icmp_seq=1250 ttl=54 time=31.150 ms
64 bytes from 212.58.246.92: icmp_seq=1251 ttl=54 time=22.736 ms
64 bytes from 212.58.246.92: icmp_seq=1252 ttl=54 time=28.946 ms
64 bytes from 212.58.246.92: icmp_seq=1253 ttl=54 time=35.504 ms
64 bytes from 212.58.246.92: icmp_seq=1254 ttl=54 time=24.778 ms
64 bytes from 212.58.246.92: icmp_seq=1255 ttl=54 time=22.390 ms
64 bytes from 212.58.246.92: icmp_seq=1256 ttl=54 time=23.063 ms
64 bytes from 212.58.246.92: icmp_seq=1257 ttl=54 time=27.124 ms
64 bytes from 212.58.246.92: icmp_seq=1258 ttl=54 time=47.157 ms
64 bytes from 212.58.246.92: icmp_seq=1259 ttl=54 time=21.898 ms
64 bytes from 212.58.246.92: icmp_seq=1260 ttl=54 time=30.471 ms
64 bytes from 212.58.246.92: icmp_seq=1261 ttl=54 time=44.272 ms
64 bytes from 212.58.246.92: icmp_seq=1262 ttl=54 time=31.927 ms
64 bytes from 212.58.246.92: icmp_seq=1263 ttl=54 time=24.665 ms
64 bytes from 212.58.246.92: icmp_seq=1264 ttl=54 time=27.648 ms
64 bytes from 212.58.246.92: icmp_seq=1265 ttl=54 time=27.232 ms
64 bytes from 212.58.246.92: icmp_seq=1266 ttl=54 time=29.063 ms
64 bytes from 212.58.246.92: icmp_seq=1267 ttl=54 time=24.735 ms
64 bytes from 212.58.246.92: icmp_seq=1268 ttl=54 time=25.897 ms
64 bytes from 212.58.246.92: icmp_seq=1269 ttl=54 time=117.219 ms
64 bytes from 212.58.246.92: icmp_seq=1270 ttl=54 time=27.597 ms
64 bytes from 212.58.246.92: icmp_seq=1271 ttl=54 time=40.508 ms
64 bytes from 212.58.246.92: icmp_seq=1272 ttl=54 time=30.069 ms
64 bytes from 212.58.246.92: icmp_seq=1273 ttl=54 time=44.695 ms
64 bytes from 212.58.246.92: icmp_seq=1274 ttl=54 time=49.356 ms
64 bytes from 212.58.246.92: icmp_seq=1275 ttl=54 time=36.964 ms
64 bytes from 212.58.246.92: icmp_seq=1276 ttl=54 time=28.903 ms
64 bytes from 212.58.246.92: icmp_seq=1277 ttl=54 time=21.964 ms
64 bytes from 212.58.246.92: icmp_seq=1278 ttl=54 time=20.171 ms
64 bytes from 212.58.246.92: icmp_seq=1279 ttl=54 time=35.410 ms
64 bytes from 212.58.246.92: icmp_seq=1280 ttl=54 time=24.857 ms
64 bytes from 212.58.246.92: icmp_seq=1281 ttl=54 time=22.254 ms
64 bytes from 212.58.246.92: icmp_seq=1282 ttl=54 time=21.593 ms
64 bytes from 212.58.246.92: icmp_seq=1283 ttl=54 time=22.887 ms
64 bytes from 212.58.246.92: icmp_seq=1284 ttl=54 time=22.566 ms
64 bytes from 212.58.246.92: icmp_seq=1285 ttl=54 time=24.855 ms
64 bytes from 212.58.246.92: icmp_seq=1286 ttl=54 time=27.590 ms
64 bytes from 212.58.246.92: icmp_seq=1287 ttl=54 time=28.926 ms
64 bytes from 212.58.246.92: icmp_seq=1288 ttl=54 time=64.279 ms
64 bytes from 212.58.246.92: icmp_seq=1289 ttl=54 time=30.061 ms
64 bytes from 212.58.246.92: icmp_seq=1290 ttl=54 time=23.514 ms
64 bytes from 212.58.246.92: icmp_seq=1291 ttl=54 time=23.637 ms
64 bytes from 212.58.246.92: icmp_seq=1292 ttl=54 time=26.034 ms
64 bytes from 212.58.246.92: icmp_seq=1293 ttl=54 time=26.182 ms
64 bytes from 212.58.246.92: icmp_seq=1294 ttl=54 time=34.364 ms
64 bytes from 212.58.246.92: icmp_seq=1295 ttl=54 time=52.620 ms
64 bytes from 212.58.246.92: icmp_seq=1296 ttl=54 time=26.499 ms
64 bytes from 212.58.246.92: icmp_seq=1297 ttl=54 time=23.830 ms

0 Kudos
Reply
  • 9
  • 0
  • 0
LiamSarah
Joining in
107 Views
Message 8 of 16
Flag for a moderator

Re: Very High ping and very slow download speeds.

Hi, So today i was playing some online games and i was getting heavy lag. I did a ping test and here our my results. Very high once again.

64 bytes from 212.58.246.92: icmp_seq=1137 ttl=54 time=239.942 ms
64 bytes from 212.58.246.92: icmp_seq=1138 ttl=54 time=268.558 ms
64 bytes from 212.58.246.92: icmp_seq=1139 ttl=54 time=259.530 ms
64 bytes from 212.58.246.92: icmp_seq=1140 ttl=54 time=105.432 ms
64 bytes from 212.58.246.92: icmp_seq=1141 ttl=54 time=417.587 ms
64 bytes from 212.58.246.92: icmp_seq=1142 ttl=54 time=131.869 ms
64 bytes from 212.58.246.92: icmp_seq=1143 ttl=54 time=167.977 ms
64 bytes from 212.58.246.92: icmp_seq=1144 ttl=54 time=279.305 ms
64 bytes from 212.58.246.92: icmp_seq=1145 ttl=54 time=401.616 ms
64 bytes from 212.58.246.92: icmp_seq=1146 ttl=54 time=92.410 ms
64 bytes from 212.58.246.92: icmp_seq=1147 ttl=54 time=342.922 ms
64 bytes from 212.58.246.92: icmp_seq=1148 ttl=54 time=113.837 ms
64 bytes from 212.58.246.92: icmp_seq=1149 ttl=54 time=183.885 ms
64 bytes from 212.58.246.92: icmp_seq=1150 ttl=54 time=54.443 ms
64 bytes from 212.58.246.92: icmp_seq=1151 ttl=54 time=257.184 ms
64 bytes from 212.58.246.92: icmp_seq=1152 ttl=54 time=78.859 ms
64 bytes from 212.58.246.92: icmp_seq=1153 ttl=54 time=258.233 ms
64 bytes from 212.58.246.92: icmp_seq=1154 ttl=54 time=105.117 ms
64 bytes from 212.58.246.92: icmp_seq=1155 ttl=54 time=73.924 ms
64 bytes from 212.58.246.92: icmp_seq=1156 ttl=54 time=269.139 ms
64 bytes from 212.58.246.92: icmp_seq=1157 ttl=54 time=257.171 ms
64 bytes from 212.58.246.92: icmp_seq=1158 ttl=54 time=255.441 ms
64 bytes from 212.58.246.92: icmp_seq=1159 ttl=54 time=255.037 ms
64 bytes from 212.58.246.92: icmp_seq=1160 ttl=54 time=313.803 ms
64 bytes from 212.58.246.92: icmp_seq=1161 ttl=54 time=47.612 ms
64 bytes from 212.58.246.92: icmp_seq=1162 ttl=54 time=362.514 ms
64 bytes from 212.58.246.92: icmp_seq=1163 ttl=54 time=35.660 ms
64 bytes from 212.58.246.92: icmp_seq=1164 ttl=54 time=25.231 ms
64 bytes from 212.58.246.92: icmp_seq=1165 ttl=54 time=50.456 ms
64 bytes from 212.58.246.92: icmp_seq=1166 ttl=54 time=22.969 ms
64 bytes from 212.58.246.92: icmp_seq=1167 ttl=54 time=23.910 ms
64 bytes from 212.58.246.92: icmp_seq=1168 ttl=54 time=34.332 ms
64 bytes from 212.58.246.92: icmp_seq=1169 ttl=54 time=26.230 ms
64 bytes from 212.58.246.92: icmp_seq=1170 ttl=54 time=25.214 ms
64 bytes from 212.58.246.92: icmp_seq=1171 ttl=54 time=28.498 ms
64 bytes from 212.58.246.92: icmp_seq=1172 ttl=54 time=25.475 ms
64 bytes from 212.58.246.92: icmp_seq=1173 ttl=54 time=23.105 ms
64 bytes from 212.58.246.92: icmp_seq=1174 ttl=54 time=323.393 ms
64 bytes from 212.58.246.92: icmp_seq=1175 ttl=54 time=336.907 ms
64 bytes from 212.58.246.92: icmp_seq=1176 ttl=54 time=325.541 ms
64 bytes from 212.58.246.92: icmp_seq=1177 ttl=54 time=359.974 ms
64 bytes from 212.58.246.92: icmp_seq=1178 ttl=54 time=318.486 ms
64 bytes from 212.58.246.92: icmp_seq=1179 ttl=54 time=335.120 ms
64 bytes from 212.58.246.92: icmp_seq=1180 ttl=54 time=334.073 ms
64 bytes from 212.58.246.92: icmp_seq=1181 ttl=54 time=340.916 ms
64 bytes from 212.58.246.92: icmp_seq=1182 ttl=54 time=374.980 ms
64 bytes from 212.58.246.92: icmp_seq=1183 ttl=54 time=321.988 ms
64 bytes from 212.58.246.92: icmp_seq=1184 ttl=54 time=332.969 ms
64 bytes from 212.58.246.92: icmp_seq=1185 ttl=54 time=72.458 ms
64 bytes from 212.58.246.92: icmp_seq=1186 ttl=54 time=49.317 ms
64 bytes from 212.58.246.92: icmp_seq=1187 ttl=54 time=49.894 ms
64 bytes from 212.58.246.92: icmp_seq=1188 ttl=54 time=46.123 ms
64 bytes from 212.58.246.92: icmp_seq=1189 ttl=54 time=25.850 ms
64 bytes from 212.58.246.92: icmp_seq=1190 ttl=54 time=38.281 ms
64 bytes from 212.58.246.92: icmp_seq=1191 ttl=54 time=26.110 ms
64 bytes from 212.58.246.92: icmp_seq=1192 ttl=54 time=45.298 ms
64 bytes from 212.58.246.92: icmp_seq=1193 ttl=54 time=68.012 ms
64 bytes from 212.58.246.92: icmp_seq=1194 ttl=54 time=54.649 ms
64 bytes from 212.58.246.92: icmp_seq=1195 ttl=54 time=25.126 ms
64 bytes from 212.58.246.92: icmp_seq=1196 ttl=54 time=27.372 ms
64 bytes from 212.58.246.92: icmp_seq=1197 ttl=54 time=39.299 ms
64 bytes from 212.58.246.92: icmp_seq=1198 ttl=54 time=26.615 ms
64 bytes from 212.58.246.92: icmp_seq=1199 ttl=54 time=36.065 ms
64 bytes from 212.58.246.92: icmp_seq=1200 ttl=54 time=22.520 ms
64 bytes from 212.58.246.92: icmp_seq=1201 ttl=54 time=34.268 ms
64 bytes from 212.58.246.92: icmp_seq=1202 ttl=54 time=23.708 ms
64 bytes from 212.58.246.92: icmp_seq=1203 ttl=54 time=23.715 ms
64 bytes from 212.58.246.92: icmp_seq=1204 ttl=54 time=23.507 ms
64 bytes from 212.58.246.92: icmp_seq=1205 ttl=54 time=41.524 ms
64 bytes from 212.58.246.92: icmp_seq=1206 ttl=54 time=28.740 ms
64 bytes from 212.58.246.92: icmp_seq=1207 ttl=54 time=22.552 ms
64 bytes from 212.58.246.92: icmp_seq=1208 ttl=54 time=22.169 ms
64 bytes from 212.58.246.92: icmp_seq=1209 ttl=54 time=29.936 ms
64 bytes from 212.58.246.92: icmp_seq=1210 ttl=54 time=30.535 ms
64 bytes from 212.58.246.92: icmp_seq=1211 ttl=54 time=22.435 ms
64 bytes from 212.58.246.92: icmp_seq=1212 ttl=54 time=22.374 ms
64 bytes from 212.58.246.92: icmp_seq=1213 ttl=54 time=29.211 ms
64 bytes from 212.58.246.92: icmp_seq=1214 ttl=54 time=50.418 ms
64 bytes from 212.58.246.92: icmp_seq=1215 ttl=54 time=57.990 ms
64 bytes from 212.58.246.92: icmp_seq=1216 ttl=54 time=121.483 ms
64 bytes from 212.58.246.92: icmp_seq=1217 ttl=54 time=195.309 ms
64 bytes from 212.58.246.92: icmp_seq=1218 ttl=54 time=199.099 ms
64 bytes from 212.58.246.92: icmp_seq=1219 ttl=54 time=239.529 ms
64 bytes from 212.58.246.92: icmp_seq=1220 ttl=54 time=322.275 ms
64 bytes from 212.58.246.92: icmp_seq=1221 ttl=54 time=83.785 ms
64 bytes from 212.58.246.92: icmp_seq=1222 ttl=54 time=272.447 ms
64 bytes from 212.58.246.92: icmp_seq=1223 ttl=54 time=367.418 ms
64 bytes from 212.58.246.92: icmp_seq=1224 ttl=54 time=460.755 ms
64 bytes from 212.58.246.92: icmp_seq=1225 ttl=54 time=89.902 ms
64 bytes from 212.58.246.92: icmp_seq=1226 ttl=54 time=109.795 ms
64 bytes from 212.58.246.92: icmp_seq=1227 ttl=54 time=221.009 ms
64 bytes from 212.58.246.92: icmp_seq=1228 ttl=54 time=185.544 ms
64 bytes from 212.58.246.92: icmp_seq=1229 ttl=54 time=53.275 ms
64 bytes from 212.58.246.92: icmp_seq=1230 ttl=54 time=27.623 ms
64 bytes from 212.58.246.92: icmp_seq=1231 ttl=54 time=36.551 ms
64 bytes from 212.58.246.92: icmp_seq=1232 ttl=54 time=26.690 ms
64 bytes from 212.58.246.92: icmp_seq=1233 ttl=54 time=357.680 ms
64 bytes from 212.58.246.92: icmp_seq=1234 ttl=54 time=661.891 ms
64 bytes from 212.58.246.92: icmp_seq=1235 ttl=54 time=708.945 ms
64 bytes from 212.58.246.92: icmp_seq=1236 ttl=54 time=756.217 ms
64 bytes from 212.58.246.92: icmp_seq=1237 ttl=54 time=988.556 ms
64 bytes from 212.58.246.92: icmp_seq=1238 ttl=54 time=1001.911 ms
Request timeout for icmp_seq 1239
64 bytes from 212.58.246.92: icmp_seq=1239 ttl=54 time=1097.861 ms
64 bytes from 212.58.246.92: icmp_seq=1240 ttl=54 time=821.122 ms
64 bytes from 212.58.246.92: icmp_seq=1241 ttl=54 time=644.637 ms
64 bytes from 212.58.246.92: icmp_seq=1242 ttl=54 time=653.126 ms
64 bytes from 212.58.246.92: icmp_seq=1243 ttl=54 time=690.536 ms
64 bytes from 212.58.246.92: icmp_seq=1245 ttl=54 time=520.548 ms
64 bytes from 212.58.246.92: icmp_seq=1246 ttl=54 time=261.442 ms
64 bytes from 212.58.246.92: icmp_seq=1247 ttl=54 time=492.172 ms
64 bytes from 212.58.246.92: icmp_seq=1248 ttl=54 time=475.074 ms
64 bytes from 212.58.246.92: icmp_seq=1249 ttl=54 time=27.523 ms
64 bytes from 212.58.246.92: icmp_seq=1250 ttl=54 time=31.150 ms
64 bytes from 212.58.246.92: icmp_seq=1251 ttl=54 time=22.736 ms
64 bytes from 212.58.246.92: icmp_seq=1252 ttl=54 time=28.946 ms
64 bytes from 212.58.246.92: icmp_seq=1253 ttl=54 time=35.504 ms
64 bytes from 212.58.246.92: icmp_seq=1254 ttl=54 time=24.778 ms
64 bytes from 212.58.246.92: icmp_seq=1255 ttl=54 time=22.390 ms
64 bytes from 212.58.246.92: icmp_seq=1256 ttl=54 time=23.063 ms
64 bytes from 212.58.246.92: icmp_seq=1257 ttl=54 time=27.124 ms
64 bytes from 212.58.246.92: icmp_seq=1258 ttl=54 time=47.157 ms
64 bytes from 212.58.246.92: icmp_seq=1259 ttl=54 time=21.898 ms
64 bytes from 212.58.246.92: icmp_seq=1260 ttl=54 time=30.471 ms
64 bytes from 212.58.246.92: icmp_seq=1261 ttl=54 time=44.272 ms
64 bytes from 212.58.246.92: icmp_seq=1262 ttl=54 time=31.927 ms
64 bytes from 212.58.246.92: icmp_seq=1263 ttl=54 time=24.665 ms
64 bytes from 212.58.246.92: icmp_seq=1264 ttl=54 time=27.648 ms
64 bytes from 212.58.246.92: icmp_seq=1265 ttl=54 time=27.232 ms
64 bytes from 212.58.246.92: icmp_seq=1266 ttl=54 time=29.063 ms
64 bytes from 212.58.246.92: icmp_seq=1267 ttl=54 time=24.735 ms
64 bytes from 212.58.246.92: icmp_seq=1268 ttl=54 time=25.897 ms
64 bytes from 212.58.246.92: icmp_seq=1269 ttl=54 time=117.219 ms
64 bytes from 212.58.246.92: icmp_seq=1270 ttl=54 time=27.597 ms
64 bytes from 212.58.246.92: icmp_seq=1271 ttl=54 time=40.508 ms
64 bytes from 212.58.246.92: icmp_seq=1272 ttl=54 time=30.069 ms
64 bytes from 212.58.246.92: icmp_seq=1273 ttl=54 time=44.695 ms
64 bytes from 212.58.246.92: icmp_seq=1274 ttl=54 time=49.356 ms
64 bytes from 212.58.246.92: icmp_seq=1275 ttl=54 time=36.964 ms
64 bytes from 212.58.246.92: icmp_seq=1276 ttl=54 time=28.903 ms
64 bytes from 212.58.246.92: icmp_seq=1277 ttl=54 time=21.964 ms
64 bytes from 212.58.246.92: icmp_seq=1278 ttl=54 time=20.171 ms
64 bytes from 212.58.246.92: icmp_seq=1279 ttl=54 time=35.410 ms
64 bytes from 212.58.246.92: icmp_seq=1280 ttl=54 time=24.857 ms
64 bytes from 212.58.246.92: icmp_seq=1281 ttl=54 time=22.254 ms
64 bytes from 212.58.246.92: icmp_seq=1282 ttl=54 time=21.593 ms
64 bytes from 212.58.246.92: icmp_seq=1283 ttl=54 time=22.887 ms
64 bytes from 212.58.246.92: icmp_seq=1284 ttl=54 time=22.566 ms
64 bytes from 212.58.246.92: icmp_seq=1285 ttl=54 time=24.855 ms
64 bytes from 212.58.246.92: icmp_seq=1286 ttl=54 time=27.590 ms
64 bytes from 212.58.246.92: icmp_seq=1287 ttl=54 time=28.926 ms
64 bytes from 212.58.246.92: icmp_seq=1288 ttl=54 time=64.279 ms
64 bytes from 212.58.246.92: icmp_seq=1289 ttl=54 time=30.061 ms
64 bytes from 212.58.246.92: icmp_seq=1290 ttl=54 time=23.514 ms
64 bytes from 212.58.246.92: icmp_seq=1291 ttl=54 time=23.637 ms
64 bytes from 212.58.246.92: icmp_seq=1292 ttl=54 time=26.034 ms
64 bytes from 212.58.246.92: icmp_seq=1293 ttl=54 time=26.182 ms
64 bytes from 212.58.246.92: icmp_seq=1294 ttl=54 time=34.364 ms
64 bytes from 212.58.246.92: icmp_seq=1295 ttl=54 time=52.620 ms
64 bytes from 212.58.246.92: icmp_seq=1296 ttl=54 time=26.499 ms
64 bytes from 212.58.246.92: icmp_seq=1297 ttl=54 time=23.830 ms

0 Kudos
Reply
  • 1
  • 0
  • 0
Pyrhos
Settling in
113 Views
Message 9 of 16
Flag for a moderator

Re: Very High ping and very slow download speeds.

Same issue here, pings skyrocketing and connection speed dropped from 70MB/s to 4-8MB/s. Really annoying !

0 Kudos
Reply
  • 10.64K
  • 313
  • 656
Forum Team
Forum Team
96 Views
Message 10 of 16
Flag for a moderator

Re: Very High ping and very slow download speeds.

Hey LiamSarah,

Thanks for getting back to us Smiley Happy

I've just tested your hub and I can see since your last reboot you've only accumulated 4 time-outs. Has your connection settled down now?

If not let us know and we will arrange for an engineer to visit.

Speak with you soon,

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply