Menu
Reply
  • 3
  • 0
  • 0
Harkess71
Joining in
94 Views
Message 1 of 2
Flag for a moderator

VIVID 200 Optical Fibre speeds less 50megs

ive had virgin for around a week now.

 

To start the speeds were hitting 200meg plus everytime, now I'm lucky to hit 50megs, that's the last 3 days straight I've had less than 50megs. 

Ive not changed any cables or settings, it's just been left as it is.

 

any ideas?

 

thanks

 

 

 

 

0 Kudos
Reply
  • 10.64K
  • 313
  • 655
Forum Team
Forum Team
65 Views
Message 2 of 2
Flag for a moderator

Re: VIVID 200 Optical Fibre speeds less 50megs

Hey Harkess71,

Thanks for posting and welcome to the community Smiley Very Happy

Sorry to hear that your speeds have taken a dip, are you testing your wireless or hard-wired speeds? Ideally we would like to see results from a hard-wired connection, if you don't have an Ethernet cable let me know and I'll get one out to you. Also, do you notice if your speeds change at certain times of the day / night?

Please get back to us so we can investigate further.

Take care and have a great weekend.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply