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CraigI
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VIVID 200 Gamer broadband - only getting 10mbps

As the title says, for the last couple of days i've only been getting 10mbps instead of the 200mbps i was getting on speedtests.

Not sure where to see Area codes, from the South. Portsmouth/Havant

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Forum Team
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Re: VIVID 200 Gamer broadband - only getting 10mbps

Hi CraigI, 

 

Welcome to the forums, I am sorry to see you have had trouble when gaming. 

 

I have taken a look and the connection seems fine from this side. 

 

Are you using a wired or a wireless connection. If wireless try wired. Pop the Hub into Modem only Mode with the computer in safe mode with networking and let us know if it makes a difference. 

 

It may also help to see a BQM. (please be aware link is external and we're not responsible for it's content).

 

Keep us posted. 

 

Emma


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