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bentham7246
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VIVID 150 Optical Fibre - Area 20 - Slow Speeds

My connection speed is supposedly 150mbs  but at times i'm struggling to stream video.     Speed test websites say I have a speed of 28mbs.   Why is it so slow? it appears to be getting worse to be honest.    I don't have the Hub 3.0 so maybe I need that

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Superuser
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Re: VIVID 150 Optical Fibre - Area 20 - Slow Speeds

How are you connecting wired or wirelessly?

If wireless, try wired directly to the hub with a Cat 5e cable or better with a device equiped with a gigabit ethernet network card.
I would test the speeds during the day and again during evening peak periods.

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Re: VIVID 150 Optical Fibre - Area 20 - Slow Speeds

Hi bentham7246,

Following on from griffin I can add that your connection looks in good shape from this end, the only slight concern being upstream power levels which are a touch on the high side and worth keeping an eye on.

Drop us a quick update if you continue to have any issues.

Cheers

Ralph_R
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