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JDee87
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Utilisation problem

can someone at virgin media check if there is a utilisation issue in my area as during peak times my download speed drops below 10mbps, my power levels are all correct and I've tried a wired connection and still get the same problem.

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Re: Utilisation problem

Hi JDee87,

 

Thanks for posting!

 

Really sorry to hear you're having trouble with your speeds.

 

I've located your account and I can see an issue with the network in your area affecting speeds at peak times. One of my colleagues will be in touch with you soon via private message (purple envelope at the top right of your screen) so discuss this further with you.

 

All the best! Smiley Very Happy

 

Josh


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