Menu
Reply
  • 1
  • 0
  • 0
jamiel1991
Joining in
106 Views
Message 1 of 2
Flag for a moderator

Upgraded to 200mb gamer from 200mb now get slower speed

Hi

I have just upgraded internet to 200mb gamer from 200mb but now don't get anywhere near the download speeds i got before also the upload speed only gone up marginally.

 

Can somewhere advise if they had same issue.

 

Area 04

0 Kudos
Reply
  • 10.82K
  • 308
  • 631
Forum Team
Forum Team
62 Views
Message 2 of 2
Flag for a moderator

Re: Upgraded to 200mb gamer from 200mb now get slower speed

Hi there jamiel1991,

 

Welcome to the community and thanks for posting.

 

Sorry to read that you are having an issue with your broadband speeds after upgrading.

 

Looking at your connection, there is a high peak time traffic fault in your area which is causing slow speeds. The reference number is F004218202 and has a review date of 12th April.

 

Are you able to complete speed tests through a wired connection at different times of the day please for us to take a look at? When using speedtest.net, select the default server and post a link/screenshot of the results.

 

Let us know how you get on

Sam


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply