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RyanGreeley
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Updated Superhub 2ac Firmware problem still.

Superhub 2ac has latest firmware update installed but i am still losing connection more often than not on the 2G Signal which my laptop only finds? Any information on this will be grateful.

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Re: Updated Superhub 2ac Firmware problem still.

Hi RyanGreeley,

 

Thanks for taking the time to post on the community.

 

Sorry to read that you are experiencing intermittent broadband connection.

 

This issue could be due to interference. Have you tried to change the wireless channel to see if that improves the connection?

 

If the laptop only finds the 2.4 GHz network, that can mean the device is not compatible with the 5 GHz network.

 

Let us know how you get on

Sam


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