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AlanDM
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Update on F004057027

Hi Can we please get an update on F004057027 ?

I think I already know the answer.... not resolved.

My speed it still no where near what I'm paying for.

 

 

 

 

 

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Forum Team
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Re: Update on F004057027

Hello AlanDM

 

Sorry about the continued slow speeds, the review date is now showing 1st March 2017.

 

Thank you for your patience

Nicola

Virgin Media Forum Team
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AlanDM
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Re: Update on F004057027

Hi,

1st March has now passed. Can we please have an update?

I'm still not getting anywhere near 100Mbps

Thanks

 

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Forum Team
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Re: Update on F004057027

Hi AlanDM,

 

Sorry again for the on-going issues, I know this is frustrating.

 

I've checked the network and the review date has been updated to 26th April 2017.

 

All the best

 

Josh


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DJSubterrain
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Re: Update on F004057027

That's actually laughable. A nearly 2 month delay with the wave of a hand, does that seem like customer service?

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Farhana
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Re: Update on F004057027

It's customer service.

Just not good customer service. Smiley Very Happy
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