12 months of unusable speeds during the evenings then in December 2016 Virgin actually fixed the problem .February 2017 unusable evening speeds have returned ahhhhhhhhhhhh it's driving us insane come on Virgin sort it out .wigan Hawkley hall area..
Thanks for posting and a big welcome to the community
Sorry to hear about the slow speeds you're experiencing, this can be frustrating.
Checking your connection I can see that we do have a fault on-going in your area, the ref is: F004962815 and it's due for review on the 12th April. We're doing upgrade on the network in your area to support the high volume of demand for our services, so you might find your speed are reduced throughout this.
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