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Registered: ‎23-02-2015
Message 1 of 8 (230 Views)

Twitch.tv buffering during peak.

I've been having buffering issues with Twitch.tv as of late, i'd say for 3 weeks ish now. Twitch seems convinced it's an isp issue, a routing issue to be exact. I'm inclined to believe them as When the buffering gets real bad I'll switch over to 4G on my phone with 0 buffering on what I assume are the same data centres.

Now my internet connection isn't bad, in fact it's brilliant 90% of the time. Here's a speedtest taken at this moment during a time twitch is giving me issues.

6305429306

 

 

 

So i'm not exactly sure what to do. If any staff could perhaps assist me or advise me what to do, I'd appreciate it. 

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Message 2 of 8 (201 Views)

Re: Twitch.tv buffering during peak.

 

So, same time again. Internet speed is still good. However twitch is still buffering via fibre. All good watching on 4g though. 

6310820455

 

 

 

 

Could I perhaps start getting some answers please?

 

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Message 3 of 8 (166 Views)

Re: Twitch.tv buffering during peak.

Once again buffering on twitch. Speedtest all good and 4G Twitch streaming is bufferless. Can I please actually get a response now? 

6320430934

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Message 4 of 8 (154 Views)

Re: Twitch.tv buffering during peak.

[ Edited ]

Im getting the exact same thing here south east of london

1 <1 ms <1 ms <1 ms READYSHARE [192.168.1.1]
2 * * * Request timed out.
3 20 ms 12 ms 11 ms basl-core-2a-xe-202-0.network.virginmedia.net [62.252.175.201]
4 * * * Request timed out.
5 * * * Request timed out.
6 14 ms 13 ms 30 ms brnt-ic-1-ae0-0.network.virginmedia.net [62.254.42.198]
7 16 ms 15 ms 14 ms m686-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.174]
8 21 ms 13 ms 14 ms 213.46.174.118
9 54 ms 32 ms 114 ms ldn-bb2-link.telia.net [62.115.134.138]
10 96 ms 98 ms 84 ms nyk-bb4-link.telia.net [213.155.135.71]
11 112 ms 108 ms 108 ms chi-b21-link.telia.net [213.155.131.243]
12 185 ms 186 ms 185 ms sea-b1-link.telia.net [62.115.116.140]
13 186 ms 194 ms 188 ms amazon-ic-302506-sea-b1.c.telia.net [213.248.84.190]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 194 ms 193 ms 195 ms 205.251.230.125
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

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Message 5 of 8 (118 Views)

Re: Twitch.tv buffering during peak.

Hello both,

Thanks for posting Smiley Happy

Really sorry to hear that you're having difficulties with your connection when using Twitch. Does this happen with every stream you attempt to view or only certain users? I've just done a trace route from my side and I did get some time outs. Are you able to do some trace routers and let us know the results please.

Thanks for posting to bring this to our attention, we'll do all we can to help.

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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Message 6 of 8 (93 Views)

Re: Twitch.tv buffering during peak.

 

Sorry for late post, am getting buffering issues as of right now which reminded me about this thread i made. I eventually get buffering issues on all streams however more so on some, i'll name a few I constantly get buffering during peak though not sure if it helps. Lirik, DansGaming, Timthetatman, Tangent, Ellohime. As of right now my internet is again flawless in everything except twitch and i'm forced once again to used my mobile 4G connection to watch any stream. 

6344156924

 

 

 

 

 

Here's a trace route to Twitch.tv. You might have been wanting something more specific but i'm unsure what exactly you need.

First one stalled at #25:

Spoiler
Tracing route to twitch.tv [52.41.96.17]
over a maximum of 30 hops:

1 2 ms 3 ms 1 ms 192.168.0.1
2 16 ms 82 ms 89 ms cpc68404-gtya4-2-0-gw.4-4.cable.virginm.net [213.106.60.1]
3 16 ms 21 ms 13 ms pete-core-2a-xe-032-0.network.virginmedia.net [80.3.130.121]
4 * * * Request timed out.
5 * * * Request timed out.
6 21 ms 17 ms 18 ms nrth-ic-1-ae1-0.network.virginmedia.net [62.254.42.218]
7 17 ms 37 ms 20 ms m674-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.162]
8 21 ms 20 ms 20 ms ae-11.r24.londen12.uk.bb.gin.ntt.net [195.66.224.138]
9 114 ms 113 ms 121 ms ae-5.r24.nycmny01.us.bb.gin.ntt.net [129.250.2.18]
10 168 ms 169 ms 169 ms ae-2.r20.sttlwa01.us.bb.gin.ntt.net [129.250.4.13]
11 169 ms 171 ms 170 ms ae-28.r05.sttlwa01.us.bb.gin.ntt.net [129.250.2.45]
12 191 ms 192 ms 197 ms ae-2.amazon.sttlwa01.us.bb.gin.ntt.net [129.250.201.178]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 *

Second one Completed:

Spoiler
Tracing route to twitch.tv [52.41.96.17]
over a maximum of 30 hops:

1 4 ms 3 ms 3 ms 192.168.0.1
2 12 ms 11 ms 18 ms cpc68404-gtya4-2-0-gw.4-4.cable.virginm.net [213.106.60.1]
3 15 ms 15 ms 14 ms pete-core-2a-xe-032-0.network.virginmedia.net [80.3.130.121]
4 * * * Request timed out.
5 * * * Request timed out.
6 17 ms 26 ms 22 ms nrth-ic-1-ae1-0.network.virginmedia.net [62.254.42.218]
7 18 ms 18 ms 18 ms m674-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.162]
8 21 ms 23 ms 19 ms ae-11.r24.londen12.uk.bb.gin.ntt.net [195.66.224.138]
9 114 ms 114 ms 119 ms ae-5.r24.nycmny01.us.bb.gin.ntt.net [129.250.2.18]
10 203 ms 168 ms 172 ms ae-2.r20.sttlwa01.us.bb.gin.ntt.net [129.250.4.13]
11 168 ms 170 ms 167 ms ae-28.r05.sttlwa01.us.bb.gin.ntt.net [129.250.2.45]
12 197 ms 189 ms 195 ms ae-2.amazon.sttlwa01.us.bb.gin.ntt.net [129.250.201.178]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

 

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Message 7 of 8 (65 Views)

Re: Twitch.tv buffering during peak.

Hello Jowdan3006

 

I am sorry but the trace routes do not seem to show a problem, our network looks to be performing well. There was a little bit of area upstream noise when you posted so that may have contributed however it is okay now. Perhaps it may be worth setting up a Broadband quality Monitor to see how it goes.

 

Thank you

Nicola

Virgin Media Forum Team
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Message 8 of 8 (60 Views)

Re: Twitch.tv buffering during peak.

[ Edited ]

I was having issues today with ea play on source quality laging and throttling 

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