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jazznaura
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Twitch buffering constantly

HI,

For the last 2 weeks all Twitch streams buffer continuously, totally unwatchable.

I've been having issues since the start of this year but never this bad.

I'm attaching some stats. Need help.

SuperFibre 70        Area 31

thanks,

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Re: Twitch buffering constantly

Hi there jazznaura,

 

Welcome to the community. It's nice to have you here.

 

Sorry to read you are experiencing buffering whilst streaming on Twitch.

 

Looking at the connection, the router is showing as offline and not polling any data. Is the router turned off as not in use? If you can let me know when you are back online, I can check this in more detail.

 

In the meantime, do you notice this on all of your devices?

Are you connected through wired or wireless? If wireless, is there a difference when you use an Ethernet cable?

 

Hope to hear from you soon

Sam


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jazznaura
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Re: Twitch buffering constantly

Hi,

 The router is showing as offline and not polling any data. Is the router turned off as not in use? the router was online i've attached screenshots while watching a stream.

In the meantime, do you notice this on all of your devices? only have a PC.

Are you connected through wired or wireless? wireless , router is 5 feet away, notice no difference if wired.

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Re: Twitch buffering constantly

Hi jazznaura,

Thanks for getting back to us with that information Smiley Happy

I'd like to know if any other aspects of Internet usage are affected - for instance do you experience any issues with normal browsing or downloading?

Does the buffering problem occur at all times of day?

Would you also please take a look at Twitch's Stream Configuration Quality checker (they have both a Broadcast Dashboard and a Twitch Inspector)?

Keep us updated,


Jen
Forum Team



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jazznaura
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Re: Twitch buffering constantly

hi,

 

no, no issues with normal browsing or downloading.

can't say if it happens at all times only noticed it at evenings and mornings, right now, at 12:56 pm on 26/03/2017 watching a twitch stream is impossible to watch as its buffering every 10 secs.

i'm on wireless 5G (router status below)

Twitch's Stream Configuration Quality checker   i don't know what this is or how to use it.

 

 

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