This company is becoming a joke a very unfunny one
After my supposed FREE upgrade to 200mb that was supposed to be ready at the end of October 2015
I finally get a date of the end of November this year , I log in a few days ago it says it's ready now, Try today and I find the date is now March 2017 what a shambles, a customer of 15 or so years and this is what it gets you.
I can pay an extra £12 and have it now................yeah right
Re: This company is becoming a joke a very unfunny one
09-11-201617:47 - edited 09-11-201617:48
I have to agree with you
I'm a customer of 8 or so years, the fix dates not getting fixed the sporadic daily speeds and sometimes outages are outrageous especially as their price for broadband keeps going up! i joined paying £17 for 2 meg in 2008 ish and got 2 meg stable, i was happy..
Today they want me to pay £30 (not by choice) and i can tell you at certain times LIKE NOW i'm not even getting the 2 meg i was getting 8 years ago?
it's a ripoff and they shouldn't be charging customers like me and you hardly anything until they sort it out properly!