Been away for 3 years - now out of contract with BT and looking for alternatives.
Currently on Infinity 2 - get around 67-68Mbps download and 19Mbps upload.
When I was on VM last time, I was on the 60Mbps service and always got a full 60Mbps download and was on 3Mbps upload. Whenever I worked at home and connected via VPN, it never seemed to work all that well - working at home is fine on Infinity.
I'm interested in vidid 100, an the estimate is in the region of 90+ Mbps for the download - it's the upload I'm confused about.
Most details I can find state that it's a 6Mbps upload - telephone sales tell me it's 10Mbps. I even collard an engineer when he had his head down the manhole at the bottom of my garden and he said "it's 10% of the download speed, therefore 10Mbps"
Could anyone give me a definitive answer, to help me make my mind up.
Before you do anything, type your postcode into the search bar in this forum and check whether there are any utilisation faults in your area. If there are any unresolved faults that VM are saying will be "reviewed" on such and such date, then my advice would be forget it and stick with BT. It may not be as fast, but it's likely to be more reliable — I'd love to be getting the speeds you're getting in the evening!
If there's a utilisation fault in your area then you can expect to get some very slow download speeds at peak tines (evening and weekends). These faults are caused by VM over subscribing too many customers with too little bandwidth. My experience (and that of others) has been that VM will not tell you there is a fault before you sign a contract — the first you'll know about it is grindingly slow internet when you most want to use use it.
I believe that there are currently at least 3 unresolved faults in my area of PO4 and the one affecting me has been ongoing since October 2015 (F003957459). That should give you an idea of how long these issues can go on for without resolution.
I should be getting 150Mb/s down and 10Mb/s up, but I currently get around 6Mb/s in the evening.
"Cable broadband is typically faster than copper-based services, but a significant minority of users experience severe slowdowns in peak times." — Ofcom, UK Home Broadband Performance, November 2016
yeah, I agree - I not an "uploader", just need reasonable upload performance when I'm working at home and connecting via VPN - works faultlessly with 18-19Mbps - would be happy with circa 10Mbps, but don't want to spend the money for a 200Mbps service !
I realise that the 2 technologies are completely different and that the VM system will always prioritise download over upload.