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LokiDog
Superfast
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Message 1 of 26
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Think someone needs to have a quick look into this....

2016-09-11_06-11-24.jpg

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Bartman007
Fibre optic
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Message 2 of 26
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Re: Think someone needs to have a quick look into this....

LOL, they will, in about a week, thats how long its taking for a member of staff to read posts.

 






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Superuser
Superuser
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Message 3 of 26
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Re: Think someone needs to have a quick look into this....

Uh oh!

Lokidog can you post where it is?


@ModTeam can you pass this on?
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LokiDog
Superfast
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Message 4 of 26
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Re: Think someone needs to have a quick look into this....

It's outside my house.

May be a clue as to why my connection isn't very good

 

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ilike2burnthing
Rising star
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Message 5 of 26
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Re: Think someone needs to have a quick look into this....

Please report any issue you find on our cabinet hotline number 0330 333 0444. This is the number to call for any maintenance issue, such as open or damaged cabinets or manhole covers. You can call us 24/7, and we'll resolve the issue as soon as we can. - http://help.virginmedia.com/system/selfservice.controller?CMD=VIEW_ARTICLE&ARTICLE_ID=2950
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RobinB1
Tuning in
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Message 6 of 26
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Re: Think someone needs to have a quick look into this....

Genius Loki Smiley Wink

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LokiDog
Superfast
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Message 7 of 26
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Re: Think someone needs to have a quick look into this....

Costs nothing to report it on here, if it was a free phone number I would phone it.

The cab had been open for days. I've reported it many times over the years, tried to chock it closed with cardboard a time or two but once I saw a Virgin Media van drive past it and ignore it I gave up.

It's right at the end of a junction onto a main road so at a snails pace and can't miss it turning in or out.

Just got home from work and someone has shoved the boards and cables back inside and closed the doors, not locked, just closed. I know because I opened it to check.

 

They should give me a key to it, I'll lock it when they can't be **bleep** to do it.

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ilike2burnthing
Rising star
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Message 8 of 26
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Re: Think someone needs to have a quick look into this....

Tomorrow, go to http://www.virginmedia.com/contact/ click broadband, service fault, and chat online. Tell them you're having crap internet and you thiiiiiiink it might have something to do with the street cabinet lying open with parts hanging out of it.
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LokiDog
Superfast
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Message 9 of 26
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Re: Think someone needs to have a quick look into this....

The problem is a lot more than the cab outside my house.

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Moderator
Moderator
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Message 10 of 26
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Re: Think someone needs to have a quick look into this....

Hi Lokidog, 

Thank you for bringing this to our attention, I've now filled out the necessary forms to get this passed to the local dispatch team.

Thanks again. 

Huw


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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