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Super solver
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Registered: ‎30-01-2015
Message 11 of 51 (563 Views)

Re: Thats it, I'm off...Sky coming on the 10th of June

 I'm in the Wigan area and moved to BT infinity 1 when Virgin sold its ADSL customers off to Talk Talk. It was up to 38mb then, got 37mb 24/7 until yesterday. The package has been upgraded to up to 52mb, I now get this:

http://www.thinkbroadband.com/speedtest/button/146496484430184957035-mini.png

Happy days :-)

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Rising star
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Registered: ‎29-03-2011
Message 12 of 51 (559 Views)

Re: Thats it, I'm off...Sky coming on the 10th of June

No way could Virgin get anywhere close to that in Wigan. 




I am in a Virgin Over Utilised Area - F003476231 - Never Ending Fault.
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Dialled in
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Registered: ‎27-06-2014
Message 13 of 51 (552 Views)

Re: Thats it, I'm off...Sky coming on the 10th of June

Its just the way DOCSIS works, Its a shared platform. More users on the CMTS worse it gets unfortunately Smiley Sad Think about it it could happen to any ISPs it just depends on what capacity it has at the local exchange


VIVID 100, Hub 3.0
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Rising star
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Registered: ‎29-03-2011
Message 14 of 51 (532 Views)

Re: Thats it, I'm off...Sky coming on the 10th of June

The thing is I accept some contention will always happen. I know peak time issues happen, it is just when people get between 2-6mb on a 200mb connection then its not just a bit of contention its an unsuable service. If I didnt get 200 all the time and sometimes dropped to 70-80mb I would content enough. Now they are taking the mickey. 




I am in a Virgin Over Utilised Area - F003476231 - Never Ending Fault.
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Superfast
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Registered: ‎13-11-2009
Message 15 of 51 (521 Views)

Re: Thats it, I'm off...Sky coming on the 10th of June

I've had Sky since April after leaving VM and it's awesome paying 30-40 quid a month less for more services at the mo and that's the full 12 months so even when it's up I'll ask for another deal, believe me you won't regret it, broadband was tested on installation day (wired) got 40mb but we are a wifi house so getting 29-31mb and 9-10 upload wireless but it's consistent so thumbs up to that, TV lost signal once but that was mega rain the other day and it went for 3 minutes then straight back, the picture looks better and the catch up/on demand is waaaaaaaaaaaaaaay better, click, download, watch as the meerkat says "simples" no more waiting 5 minutes for iplayer to load, thousands of films to choose from and it's not even Sky Q it's only HD+, VM will hopefully lose a lot of customers because the way we were treated they deserve it

Rising star
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Registered: ‎29-03-2011
Message 16 of 51 (517 Views)

Re: Thats it, I'm off...Sky coming on the 10th of June

Absolutely, will come back to haunt them when the next round of new customers leave and previously loyal customers refuse to ever consider them again. 




I am in a Virgin Over Utilised Area - F003476231 - Never Ending Fault.
On our wavelength
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Registered: ‎07-04-2016
Message 17 of 51 (1,431 Views)
Helpful Answer
confirmed by ntlworld_user
‎04-06-2016 08:16

Re: Thats it, I'm off...Sky coming on the 10th of June

I lasted 13 days with VM Big Kahuna. Joined from Sky and left for BT. Getting a solid 70mbps now even in the evening Smiley Happy
In a years time I'll re-review as there are always deals for new users, but for now I'm very happy. That said Virgin have an immense task to even tempt me back. Being plain lied to about available speeds does not sit well with me. Good luck to you all and hope you manage to bail soon.
Fibre optic
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Registered: ‎16-09-2015
Message 18 of 51 (463 Views)

Re: Thats it, I'm off...Sky coming on the 10th of June

The main reason people dont leave is the " You are still under contract " issue. However VM have broken the contract by mis-selling a service they cannot provide, so dont be bullied by them. If needed there is always the small claims court where you can state your case, and get your money back. Good luck everyone.

Fibre optic
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Registered: ‎16-09-2015
Message 19 of 51 (414 Views)

Re: Thats it, I'm off...Sky coming on the 10th of June

Its installed, 39mbs of Sky BB service which is what I am paying for, so thats good. I will let you all know more when my 2 gamers are hammering it this weekend.

One thing I have noticed is the TV on demand is 1000 faster than on VM, I player takes seconds to load compared with the 5 minutes that Tivo takes.

As said I will let you know more when I have road tested further.

Rising star
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Registered: ‎29-03-2011
Message 20 of 51 (406 Views)

Re: Thats it, I'm off...Sky coming on the 10th of June

To be honest I wouldnt get anywhere near 39mb on my Vivid 200 those speeds are 10 times faster than what I get. 




I am in a Virgin Over Utilised Area - F003476231 - Never Ending Fault.
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