I'm in area 31, noticed that internet seemed a bit slow so did some speed tests, been getting over 200MB consistently for ages even at peak times, I mean sometimes it would dip to 50mb or so in very busy periods but generally was always at least 50% of what I was paying for.
First test 30ms ping to the server down the road, 8MB
Second test 100ms, 7MB
Third test 80ms, 3MB
Tried doing the 'equipment test' on the service status page and it proceeded to just crap out my internet for an hour.
Now I understand that during peak times there simply isn't enough total bandwidth for every single person on the network to get their max speed, but 2-3mb(at which point even facebook browsing is an issue) on a 200mb service from 4pm to 10pm is a bit much, it's also pretty bad at the weekend, so basically at the moment the only time I can get full speed or even half speed is either when I'm asleep or at work... though in my case it may also be dodgy power levels.
Emma sorted out an engineer for me and he came and sorted the power levels but despite his best efforts he couldn't figure out why the speed was so slow (it still is) he said he would expect it to be 40-50 during peak times not the 3-5mbit that I'm seeing.
I'm currently getting pings of over 100 and 1.68mb down