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Sorry to read that you're suffering with slow speeds, this can be annoying.
Checking your connection I can see that we're working on a fault in your local area. The fault ref is: F003299949 and it's currently due for review on the 26th April. While this is on-going you might notice that your speeds are reduced during peak time hours (evenings and weekends).
I do apologise for this, let me know if you need anything else.
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