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StormXI
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Terrible Speeds

Why only with virgin media are the speeds so inconsistent - constantly spiking up and down - the only thing VM seem to be consistent in is being consistently bad - why am I paying for 75meg to be sat on 10 if I'm lucky - recently let my 12 meg talk talk second line go and boy do I regret it as it was consistent 12 no up or downs at any time - what the hell is going on VM
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Re: Terrible Speeds

Hi StormXI,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your connection.

 

I've located you account and everything is looking great at the moment; signal levels are good and there are no network issues. I'd like to get a little more information so I can figure out what's going on:-

 

  • Are you connecting wired or wirelessly?
  • Does it affect multiple devices or just one?
  • Does it happen at certain times of day?

Look forward to hearing from you! Smiley Very Happy

 

Josh


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