Over the past month the stability of my internet has been deteriorating and at this point im now noticing stutters and freezes within the games I play, my TBB graph also shows really high ping and some dropped frames.
I've taken a look at my power levels and they are all within the guidelines.
I'm wondering if there is high utilization in my area.
I've looked into your account to try and find what is causing this for you. I've checked for utilisation and am happy to report the downstream utilisation level is remarkably low with very minor spikes and the upstream is at a stable mid level. As to the other statistics, the power levels are all within spec and the SNR is good and high.
I did notice that your hub had been online for the last 59 days and a reboot may help clear any erronious data.
Thank you for getting back to us. Looking at your connection it seems that there has been an issue with SNR and FECs, this is now beginning to settle so you should start to see an improvement in your connection.
We'll need to keep an eye on this over the next few days just to be sure that it doesn't get worse.
If you find things start to get worse or better let us know and we'll have another look for you.