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Alfa
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Super Fast 200 is more like 30

I've had Virgin broadband 200mb for a few months now and I've never seen over 40mb, it normally sits around 35mb. I can't find anything wrong with the set up. Surely it should be at least close to what you pay for otherwise why bother paying more.
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Superuser
Superuser
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Re: Super Fast 200 is more like 30

How are you connecting wired or wirelessly?

If wireless, try wired directly to the hub with a Cat 5e cable or better with a device equiped with a gigabit ethernet network card.

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Alfa
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Re: Super Fast 200 is more like 30

On Cat 5e I'm getting between 95 and 7 but it's constantly fluctuating to everything in between and only 35ish wirelessly, even inches away from it.
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Forum Team
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Re: Super Fast 200 is more like 30

Hello Alfa,

 

Welcome to the community Smiley Very Happy

 

Really sorry to hear about the slow speeds you're experiencing at the moment.

 

I've just looked into this for you and I'm sorry to inform you that a fault in your area under ref: F005020923 is responsible for the slow speeds you report. This fault will be reviewed on the 15th Feb and we will then have more info for you.

 

I appreciate your patience with this, would you please bump this post on or after the 15th Feb for a progress update.

 

Speak with you soon,

Take care.

Heather_J

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