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TestDummy
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Streaming Issues

Hello,

I've had it for a while now, I have kind of been ignoring it as it doesn't feel important. But i've had my router box upgraded as the last one broke, it's also been going on 3 months now where I can't watch any Twitch stream without it loading every 10-15 seconds.

I can watch Netflix fine with no issues, YouTube is all good as well. Any live streams just suffer. I am connected via wired and when I first got the broadband I was able to watch a stream and download with no connection issues. 

Any help would be good.

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Forum Team
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Re: Streaming Issues

Hi TestDummy, 

 

welcome to the forums, I am sorry to see you have been having trouble with streaming. 

 

I have taken a look at your connection it seems you are affected by fault ref F003487020 for slow speeds at peak times, the current review date is 01/03/2017. 

 

Do you find you have buffering during the day or mainly during peak hours? 

 

I will pop you a PM to discuss this further. Keep an eye out for the Purple Envelope, top right hand corner. 

 

Speak to you soon. 

 

Emma

 

 


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