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Exinstaller
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Still no good!!!!! ๐Ÿ˜ค

Thank you for sending an engineer out. Absolute waste of time. I now have only 3meg of speed. I want reimbursement , and an explanation of what you are going to do to fix this. Do not even think about increasing my bill after my 12 month first period as I refuse to pay that until this issue is resolved. You are in breech of contract.
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Re: Still no good!!!!! ๐Ÿ˜ค

Hi Exinstaller,

 

I am very sorry to hear about this.

 

I've had a look at everything from this end and the fault now appears to be related to a high demand for our service in your area under the ticket reference of F003422808, with a review set for 26/04/2017.

 

I've sent you a private message so that we can chat some more about this.

 

Hope to hear back from you soon,

 

Nat_J


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