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Gilly1919
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Still Slow speeds in OL4.... STILL

Still experiencing slow Speeds in OL4 area... Iv been told to re-post this fault that's been going on for months an months... This is the fault code

Re: F003527363

I don't know why Iv got to post on here when it's a known fault but then again it's supposedly been fixed.. Wake up Virgin never seen it
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Gilly1919
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Re: Still Slow speeds in OL4.... STILL

Is anyone going to reply to this???????
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Re: Still Slow speeds in OL4.... STILL

Hiya Gilly1919,

 

Thanks for posting on the community. It's nice to have you here.

 

My apologies that you are still experiencing slow broadband speeds. I know how frustrating this can be.

 

I've taken a look at the fault reference number you have provided and this has been closed. However there is a new reference number under F004702190 which is in relation to high peak time traffic and has a review date of 25th January 2017.

 

I will pass this onto my colleagues who will be in touch with more information.

Regards

Sam


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