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s1985al
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Speeds not as advertised

I'm only getting download speeds of around 25mbps when it should be 100. Is this normal?
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nbcaldon
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Re: Speeds not as advertised

Is that the speed you are getting during the day or the evening?

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s1985al
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Re: Speeds not as advertised

During the evening. It was actually around 15 it 25 and sometimes dropping even lower
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nbcaldon
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Re: Speeds not as advertised

That's probably the best you will get in the evening if your area is as congested as ours. 

In my experience, I reckon you can only count on 10% of full speed during the evening.

At least you are getting better than the 1MB/s we are getting here all day long.

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Forum Team
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Re: Speeds not as advertised

Hi s1985al,

 

Welcome to the community and thanks for posting.

 

Sorry to read you are experiencing slow broadband speeds.

 

From checking your connection, there is a high peak time traffic fault in your area which is causing slow speeds. The reference number is F004275040 and has a review date of 24th May. As this is a review date it can be subject to change.

 

Regards

Sam

 


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