I have a limited speed at 2 Mb instead of 20 Mb for 3 days in a row 24 hours a day. I know about traffic policy management, but it applies only from 5 pm to 10 pm, but I have limited speed all day. Can anyone help me? Thank you in advance.
Thanks for posting and a big welcome to the community
Sorry to hear about the slow speeds you've recently experienced.
I've checked your account and I can see that you have recently been affected by our traffic management policy, but this has since passed.
Has your speed picked up again now?
Catch you again soon,
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Now everything is fine. I spoke with assistant via the Internet. He helped me. I turned off my router for 1 hour and now I have a perfect speed.