Menu
Reply
  • 2
  • 0
  • 0
alexkap66
Joining in
90 Views
Message 1 of 3
Flag for a moderator

Speed limited at 2mb

Hello!

I have a limited speed at 2 Mb instead of 20 Mb for 3 days in a row 24 hours a day. I know about traffic policy management, but it applies only from 5 pm to 10 pm, but I have limited speed all day. Can anyone help me? Thank you in advance.

 
 
 
0 Kudos
Reply
  • 9.96K
  • 291
  • 624
Forum Team
Forum Team
54 Views
Message 2 of 3
Flag for a moderator

Re: Speed limited at 2mb

Hello alexkap66,

 

Thanks for posting and a big welcome to the community Smiley Very Happy

 

Sorry to hear about the slow speeds you've recently experienced.

 

I've checked your account and I can see that you have recently been affected by our traffic management policy, but this has since passed.

 

Has your speed picked up again now?

 

Catch you again soon,

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply
  • 2
  • 0
  • 0
alexkap66
Joining in
46 Views
Message 3 of 3
Flag for a moderator

Re: Speed limited at 2mb

Hi,

Now everything is fine. I spoke with assistant via the Internet. He helped me. I turned off my router for 1 hour and now I have a perfect speed. 

Kind regards,

Alex

 

0 Kudos
Reply