I got an email today congratulating me, I had been upgraded to 200MB. Wow I thought. Well I am now only getting 17.6MB Not even 10% of my supposed 200MB. How would VM feel if I only paid 10% of my monthly bill? I am told by the help desk that this is due to over utilisation in my area. If this is the case why are you still selling your product if you are unable to deliver the correct speeds? Well done VM.