Menu
Reply
  • 11
  • 1
  • 2
kurt_ego
Tuning in
65 Views
Message 1 of 2
Flag for a moderator

Speed issues in DY5

 Hi all,

having some severe speed differences in the dy5 area. Ive noticed the speed problems in the daytime\peak for a while now but assumed that it was because im a high user and was being throttled. However i have recently upgraded to 200mb Gamer which states one of its USPs as "No throttlling" yet the daytime issues continue. Right now im getting 36mps over lan which on a 200mb packages is ridiculous 

0 Kudos
Reply
  • 8.25K
  • 354
  • 580
Forum Team
Forum Team
39 Views
Message 2 of 2
Flag for a moderator

Re: Speed issues in DY5

Hi kurt_ego,

 

Thanks for posting!

 

Really sorry to hear you're having trouble with your connection.

 

I've located your account and I can see you've spoken to our call centre team. Let me know if you're still experiencing issues and I'll take a look.

 

All the best! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply