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ianrayns
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Speed issues - Area 30

Hi

I regularly have issues with my broadband in the evenings, tonight is the worst it has been for a long time.

A speedtest on my 50Mbps connection shows these dire results; http://www.speedtest.net/my-result/6173293084

Is there anything that can be done, or is it just a case of moving to another ISP?

Thanks!

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Re: Speed issues - Area 30

Hi ianrayns,

Welcome to the Community!

Really sorry to hear you're experiencing speed issues.

I've located your account and I can see an issue with the network in your area affecting speeds at peak times - Ref.(F003616958). Our technicians are working to get this resolved and have set a review date of 24th May 2017.

I'm really sorry for any inconvenience this may cause.

All the best

Josh


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