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economikz
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Speed is just being very silly...

So at nights, everything is ok like speedtest.net says it's 200+mbps but then the days/evenings it really starts to play about going down to stuff like 5mbps (here is a test I just did http://www.speedtest.net/my-result/5972263743) 

 

Can someone please give me an explanation... I'm willing to give any info necessary.  

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Re: Speed is just being very silly...

Hello economikz

 

I am sorry for the slow speeds. We do have a problem with high peak time traffic on your segment I am afraid. Jen has just raised it ref F005008070 and we would like to carry out some upgrade work. The review date is currently showing 12/04/2017. Please accept our apologies and if you would be so kind to wait a few days one of the forum team will be in contact to discuss further.

Thank you for your patience

Nicola

Virgin Media Forum Team
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economikz
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Re: Speed is just being very silly...

Will do...
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