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zeata
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Speed drops to 1kb for several hours regularly

Hello

Several times a month my speeds drops from 200mb to less than 1mb for several hours several times a month. I've contacted virginmedia numerous times to no avail.

Hopefully someone can help me out regarding this matter.
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Re: Speed drops to 1kb for several hours regularly

Hey zeata,

 

Welcome to the community Smiley Very Happy

 

I'm sorry that you're having intermittent speed issues, I know just how irritating this can be.

 

I've checked your connection and I don't see anything wrong at the moment, but as you said this only happens occasionally, it's not likely I'll pick up on it today.

 

I think it would be best for you to PM me when you're having the issues so I can test the connection in real time, or at least over a 24 / 48 hour time period.

 

Catch up with you soon,

Take care.

Heather_J

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