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Simon__H
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Speed boost

Noticed at the weekend that the free speed boost was available so I ordered it.

I got the "We'll email you in the next 48 hours..." email, but it never arrived and I've heard nothing since. Reset router a couple of times to check, but no luck.

Is this to be expected, or has something gone wrong?

 

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Up to speed
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Re: Speed boost

Looks like this happened to a few people,  if you've rebooted and not seen it just give VM a call on 150 and they can do it for you or you can wait a few days for help here from the team.

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Simon__H
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Re: Speed boost

Got an update email a few minutes after posting here, and the upgrade is showing in my account now.
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