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bodybagz
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Speed Problems

ok so ive been a virgin customer for around 7 years now and all ive had is speed problems.

so i pay 48quid for vivid 200 and atm im getting 15mb which is a joke imo

ive tried so meany things to fix what is  virgins **bleep** connection ive lost count of how much money ive wasted,= and yet it is still not fixed  

[MOD EDIT: Subject heading changed to assist community]

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Forum Team
Forum Team
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Re: getting rather **bleep** with virgin now

Hi bodybagz, 

 

Thanks for getting in touch, I am sorry to see you have been having trouble with your connection. I have taken a look and things seem to be ok from this side. 

 

Are you having trouble wired or wirelessly? If wireless try wired, pop the hub into Modem only Mode with your computer in safe mode with networking. Let us know if this makes a difference as it will help us to rule some things out. 

 

It may also help to see a BQM, (Please be aware link is external and we are not responsible for its contents). 

 

Speak to you soon. 

 

Emma


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