Thanks for getting in touch, I am sorry to see you have been having trouble with your connection. I have taken a look and things seem to be ok from this side.
Are you having trouble wired or wirelessly? If wireless try wired, pop the hub into Modem only Mode with your computer in safe mode with networking. Let us know if this makes a difference as it will help us to rule some things out.
It may also help to see a BQM, (Please be aware link is external and we are not responsible for its contents).